The Whirlpool WGE745C0FS double oven is the focus in this week’s DIY Appliance Repair Series. So far, only a handful of people experienced major issues like a blown control or an over-temp situation. But we know that every range has issues mostly caused by normal use. Today, we’ll take a look at some of the common error codes we see on occasion.
As always, when working on cooking appliances, error codes can be erroneous. And they can also be the result of loose or corroded connections, especially on older units. Keep that in mind when you’re troubleshooting. Dirt and corrosion always come into play when trying to locate the source of a problem.
Before We Begin
There is one thing to say before starting. If you see an F1 error code regardless of the E designation, try cycling power first. The F1 is, in almost every case, a memory problem inside the control, and the only fix is a new control. That said, I’ll skip over the F1 codes and move on to the others.
How to Enter Diagnostics Mode
Enter Diagnostics Mode by pressing CANCEL>CANCEL>START or OFF>OFF>ON within 5 seconds.
Press the TEMP/TIME “+” or “More” or “Less” keypads or the number 3 or 6 keypads, depending on the model, to read the fault codes. From here you do other tests, but for today’s post, we’ll focus on the codes. You can go deeper into diagnostics by referring to the tech sheet included with your unit.
General Procedure: Diagnostic Test/Fault Codes
Step 1: Plug in the range or connect the power.
Step 2: Enter the Diagnostic Mode.
Step 3: Press the Start or On keypad to verify the fault codes.
Step 4: The display sequence below provides information on how to read the fault codes:
Step 5: All the LEDs will flash on for 1 second and off for 1 second.
Step 6: The number of times the LEDs flash on and off is displayed. For example, if the number 5 is displayed, the LEDs have flashed on and off 5 times.
Step 7: A code will be displayed followed 2 seconds later by a second code.
Step 8: The first code displayed indicates the F-number; the second code displayed represents the E number.
Step 9: A 5-second pause follows the E number of separate fault codes.
Step 10: The fault code sequence will remain on the display until the Start or On keypad is pressed.
Step 11: Lastly, press the Start or On keypad to display the next fault code.
Notes:
- Remember, entering Diagnostics Mode will cancel any active oven operation.
- You should enter the Diagnostic Mode only after the cooktop and oven have cooled.
- A maximum of 10 error codes are saved in memory.
Additionally, Service Mode automatically times out and goes to the time-of-day display after 5 minutes.
Whirlpool WGE745C0FS Display/Error Codes
F2E0 Keypad Disconnected
Problem: The main control no longer sees the keypad.
This might be a simple disconnected keypad cable. Check the obvious places for that to happen. Common places are at the boards they connect to, or if there’s a crease in the cable. If everything checks OK, and you’re sure the cable is fine, replace the keypad first, then the main control.
F2E1 Stuck Keypad
Problem: The keypad is stuck
The obvious cause is a key pressed for too long, but the more common cause is a faulty keypad. Try cycling power. If that doesn’t work, replace the keypad.
F3E0 Main Sensor
Problem: Main Sensor Open or Shorted (Upper)
The main control has detected an upper cavity temperature reading >995°F (535°C) or <0°F (-18°C).
RECOMMENDED CORRECTIVE ACTION PROCEDURE
Step 1: Unplug the range or disconnect power.
Step 2: Inspect the main control connector P10 for a backed-out terminal or loose connection. If one is found, reconnect or replace the harness and go to Step 10. If not, go to Step 3.
Step 3: Measure resistance across the main control connector P10-3 and P10-4. At room temperature, the thermal sensor should read between 1000ft and 1200ft. Reconnect P10. If resistance is measured in range, go to Step 4. If resistance is measured out of range, go to Step 9.
Step 4: Replace all parts and panels before operating.
Step 5: Plug-in range or reconnect power
Step 6: Enter a cook function (i.e., Bake). If the error code doesn’t reappear after 20 seconds, go to Step 12. If the error code reappears, go to Step 7.
Step 7: Unplug the range or disconnect power.
Step 8: Replace the main control and go to Step 10.
Step 9: Inspect connection at upper cavity thermal sensor. Disconnect and measure the resistance across the thermal sensor. At room temperature, the thermal sensor should read between 1000ft and 1200ft. If resistance is measured out of range, replace the thermal sensor. If resistance is measured in range, replace the harness.
Step 10: Replace all parts and panels before operating.
Step 11: Plug-in range or reconnect power
Step 12: First, Enter a cook function (i.e., Bake) and verify the error code doesn’t reappear after 20 seconds. Verify operation is normal. Then, enter the diagnostic mode to view the “Faults” screen. Lastly, press START TIME or DELAY START to clear each Fault code(s).
F3E1: Main Sensor Open or Shorted (Lower)
Problem: The main control has detected a lower cavity temperature reading >995°F (535°C) or <0°F (-18°C).
RECOMMENDED CORRECTIVE ACTION PROCEDURE
Step 1: Unplug the range or disconnect power.
Step 2: Inspect main control connector P10 for a backed-out terminal or loose connection. If one is found, reconnect or replace the harness and go to Step 10. If not, go to Step 3.
Step 3: Measure resistance across main control connector P10-1 and P10-2. At room temperature, the thermal sensor should read between 1000ft and 1200ft. Reconnect P10. If resistance measures in range, go to Step 4. If resistance measures out of range, go to Step 9.
Step 4: Replace all parts and panels before operating.
Step 5: Plug-in range or reconnect power
Step 6: Enter a cook function (i.e., Bake). If the error code doesn’t reappear after 20 seconds, go to Step 12. If the error code reappears, go to Step 7.
Step 7: Unplug the range or disconnect power.
Step 8: Replace the main control and go to Step 10.
Step 9: Inspect connection at lower cavity thermal sensor. Disconnect and measure the resistance across the thermal sensor. At room temperature, the thermal sensor should read between 1000ft and 1200ft. If resistance measures out of range, replace the thermal sensor. If resistance measures in range, replace the harness.
Step 10: Replace all parts and panels before operating.
Step 11: Plug-in range or reconnect power
Step 12: First, enter a cook function (i.e., Bake) and verify the error code doesn’t reappear after 20 seconds. Verify operation is normal. Then, enter the diagnostic mode to view the “Faults” screen. Finally, press START TIME or DELAY START to clear each Fault code(s).
F5E1: Latch Operation
Problem: Latch is not operating
The door latch will neither lock nor unlock. The latch motor will run for 3 complete revolutions in an attempt to lock/unlock and will then be stopped in the calculated unlocked position. After this process is completed, the fault will be logged.
Additionally, if you’re willing and a good troubleshooter, you can dig into more serious issues with your WGE745C0FS. This could be looking at issues such as over temp cook or over temp clean by using your tech sheet.
Neli is Here to Help
Finally, we’ve reached the end of another exciting journey into the world of DIY appliance repair. Still, feel confused? Or just want to make life a little easier? Reach out to Neli and set up an appointment. We can walk you through troubleshooting and diagnosing. Hope you enjoyed the fun as much as we like writing for you!
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