MHW6630HC1 Maytag Front Load Washer | Error Codes

MHW6630HC1 Maytag Front Load Washer

I know this machine is a little intimidating at first look. But if you have the mechanical aptitude to tackle a repair on this machine, you can save a boatload of money.

Ok, so you don’t have tons of experience with washers. No worries. As long as you know the right end of a screwdriver, we can walk you through any repair.

We’re looking at the Maytag MHW6630HC1 front load washer error codes (shown here on a matching pedestal) today with suggested solutions.

This model is a greatly improved version of past machines from Maytag. They were always reliable, but I think too many people took one look at the machine and instantly thought it was indestructible.

I wish that were the case, but honestly, if you take care of it and don’t overload it, it will last many years without a lot of problems.

It’s when the machine is abused and expected to perform beyond its capabilities that the problems (expensive, by the way) begin to show.

Although this machine is big, once you know how to take it apart and spend time learning about its ability to wash clothes, I think you’ll be impressed.

That said, below are the error codes you’ll find on this machine. They’re self-explanatory and informative. But remember to always consider the error code may not tell you exactly what part is causing the problem.

Instead, consider that the machine diagnostics is very smart and always gets you in the right place. You’ll have to use common sense and your working knowledge of the machine’s process to pinpoint the bad part.

Ready to jump in? Let’s go.

Service and Fault Codes Header

F0El - Load detected during Clean Washer cycle
"rl"

During the cleaning cycle, a load was detected inside the drum. Remove the Load and restart the Clean Washer cycle.

  • Load inside the washer during clean cycle.
  • Mechanical friction on drive mechanism or drum.

F0E2 - Oversuds
"
Sd"

Fault is displayed when the pressure sensor detects rising suds level. The ACU will flush water In an attempt to clear suds. If the water flush Is unable to correct the problem, this may Indicate:

  • Not using HE detergent.
  • Excessive detergent usage.
  • Check pressure hose connection from tub to ACU. Is hose pinched, kinked, plugged, or leaking air?

F0E5 - Off-Balance Load
"
ob"

  • Fault Is displayed when an off balance condition Is detected.
  • Load unbalanced or too large.
  • Load Is tightly packed in washer.
  • Washing single items.
  • Balance single item, such as a rug or jeans, with a few extra items.

F1E1 - Appliance Control Unit Fault

  • Indicates an ACU fault.
  • Try recycling power to washer.

F1E2 - Appliance Control Unit Fault

  • Indicates a fault of the motor control section of the ACU.
  • Try recycling power to washer.

F3E1 - Water Level Sensor Fault

  • Fault Is displayed when the ACU detects an out of range pressure signal.
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?

F3E2 - Wash NTC Fault

Fault is displayed if wash temperature sensor is out of range, or open circuit or short circuit is detected.

F3E5 - Dry NTC Fault

Fault Is displayed If dry temperature sensor Is out of range, or open circuit or short circuit is detected. The wash function is still operable, but the dry function will not operate.

  • Test or Replace Dry Thermistor Sensor

F3E6 - Accelerometer Fault

Fault is displayed if the Accelerometer failed self test or experienced orientation error.

  • Replace the Appliance Control Unit (ACU)

F4E1 - Wash heater relay error or no feedback signal

Error is generated when the ACU cannot detect the temperature rise of the wash heater.

F4E2 - Heater Not Turning On

Fault is displayed when the heater has not been turned on.

  • Wash heater relay is not closed

F4E4 - Vent Fan Motor Fault or Dry Blower Motor Fault

Fault is displayed if open circuit or short circuit of Vent Fan or Dry Blower Motor is detected.

F5E1 - Door Switch Fault

Fault is displayed when the following condition occurs:

  • Door switch is open while the door is locked for more than 5 seconds

F5E2 - Door Lock Will Not Lock or Door Lock Failure

Fault is displayed when one of the following conditions occur:

  • Door will not close completely due to interference
  • ACU detects open door switch when attempting to lock
  • ACU cannot determine if door lock is in a locked state

F5E3 - Door Unlock Failure

Fault is displayed when one of the following conditions occur:

  • The washer is unable to unlock the door.
  • ACU cannot determine if door lock is in an unlocked state.

F5E4 - Door Not Open Between Cycles
“dr”

Fault is displayed when one of the following conditions occur:

  • User presses START with door open.
  • User presses START after a predetermined number of consecutive washer cycles without opening the door.
  • The ACU cannot detect the door switch opening and closing properly.

F6E1 - Communication Error: ACU Cannot Hear HMI

Fault is displayed when communications between the

  • HMI and ACU has not been detected. Try recycling power to washer.
  • Verify continuity in cable between ACU (J19) and HMI.

F6E2 - Communication Error: HMI Cannot Hear ACU

Fault is displayed when communications between the HMI and ACU has not been detected.

  • Try recycling power to washer.
  • Verify continuity in cable between ACU (J19) and HMI.
  • Check AC and DC supplies.

F6E3 - No Communication between ACU and MCU.

Fault is displayed when communications between the ACU and Motor Controller has not been detected.

  • Try recycling power to washer
  • Check AC and DC supplies

F7E2 - Motor Control/Internal Fault

Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor
  • Check AC and DC supplies

F7E8 - Motor Control/Over Temp Detected

Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor
  • Check AC and DC supplies
  • Test Motor Circuit

F7E9 - Motor Locked Rotor

  • Test Motor Circuit

F7EA or F7E10 - Motor Control/Lost Phase Fault

Fault Is displayed when the ACU has detected a problem with the motor.

  • Try recycling power to washer
  • Check harness continuity and connections between ACU and motor
  • Check AC and DC supplies

F7EC or F7E12 - Motor Control/Motor Overload Fault

Fault Is displayed when the ACU has detected a problem with the motor.

  • Try recycling power to washer
  • Check harness continuity and connections between ACU and motor
  • Check AC and DC supplies

F8E1 - Long Fill
"Lo" "FL"

Fault is displayed when the water level does not change for a period of time OR water is present, but the ACU does not detect the water level changing.

  • Is water supply connected and turned on?
  • Are water supply hoses kinked?
  • Are hose screens plugged?
  • Low water pressure; fill times longer than 10 minutes
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?

F8E3 - Overflow

Make sure drain hose and drain pump filter are not plugged. Verify functionality of water inlet valve, water level sensor, and drain/recirculation pump.

  • TEST Water Inlet Valves
  • TEST Water Level Sensor
  • TEST Drain/Recirculation Pump

F9E1 - Long Drain

Fault is displayed when the water level sensor does not change after the drain pump is on.

  • Check drain hose installation for proper height.
  • Check drain hose and filter for obstructions, and make sure drain hose is not sealed into drain pipe.
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?
  • Check functionality of drain/recirculation pump.

FCE0 - WiFi Error

HMI cannot communicate with the WiFi module

  • Check connectivity

That’s it for now. Hats off to Maytag for vastly improving their diagnostics. Remember, if you get stuck and need help, we’re only a video session away from getting you back on your way again.

Just contact us when you’re ready and we’ll help.


MVW7230HC0 Maytag Top Load Washer | Error Codes

MVW7230HC0 PicWhat if I told you that repairing a washer like your Maytag MVW7230HC0 washer is easier today than ever before?

You might think I’m losing it.

But it’s true. This machine has all the parts it needs without going overboard with features nobody wants. And it runs as well as any other Maytag ever has.

That’s really saying something because Maytags have a reputation for longevity.

With the changes in design and efficiency incorporated into this model, you’ll find you won’t have to stop and repair your machine nearly as much as with the older models.

The one key difference is how the machine is treated.

Long ago, Maytags were built like a tank. They didn’t break, no matter the size of the load, it seemed.

But that’s not true anymore. They will break like every other machine when they’re overloaded and pushed beyond their capability, wash after wash.

Again, the key is how they’re treated.

To make your washer run its whole life with few problems, keep the load size sensible. A rule of thumb, regardless of the size of the basket, is that you should treat a half-full basket as a full load. No exceptions.

The basket in this machine is very large and roomy. Don’t be tempted to fill it to the top. Even a half-full load is comparable to a regular-size load.

I know I harp you guys on this in about every article I write for Neli. It’s because I’ve been doing this for a very long time, and I’ve personally witnessed everything I talk about.

Overloading a washer is the most common abuse of a washer and the leading cause of breakdowns. That said, there are times when you’ll need to stop and take the time to repair a problem.

To make it easier, today we’re looking at the error codes for the Maytag MVW7230HC0 top load washer. You can also refer to the Tech Sheet located inside your machine. The pic below shows the location.

MVW7230HCO Tech Sheet Location

MVW7230HCO Service and Fault Codes header

F0E2 - Oversuds

Fault is displayed when suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. The main control will flush water in an attempt to clear suds. If the water flush is unable to correct the problem, this may indicate:

  • Not using HE detergent.
  • Excessive detergent usage.
  • Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?
  • Mechanical friction on drive mechanism or basket (items between basket and tub).

F0E3 – Overload

Fault is displayed when the main control detects a load size that exceeds the washer's capacity OR basket cannot be turned. This may signify:

  • Load size exceeds washer capacity. Remove excess laundry, then restart the cycle.
  • Mechanical friction on drive mechanism or basket (items between basket and tub).

F0E4 - Spin Limited by Water Temperature

Fault is displayed when the water temperature is too high to spin at final speed. Speed will be limited to 500 RPM.

  • Check water valve function.

F0E5 – Off-Balance Load

Fault is stored when an off balance condition is detected.

  • Check for weak suspension. Basket should not bounce up and down more than once when pushed.
  • Items should be distributed evenly when loading.

F0E7 - Load Detected When Running Clean Washer Cycle

Fault is displayed when clothes are detected in the basket when clean washer cycle is selected.

  • Remove any load from the basket before running clean washer cycle.

F0E8 - Water Ring

Fault is displayed when too much residual water is detected.

  • Run Drain and Spin Cycle.

F0E9 - OB Pause

Fault is displayed when an off balance condition is detected and after user interventions.

  • Check for weak suspension. Basket should not bounce up and down more than once when pushed.
  • Items should be distributed evenly when loading.

F1E1 - Main Control (ACU) Fault

Fault is displayed indicating a main control (ACU) fault.

F1E2 - Motor Drive Module Over Voltage

Fault is stored when the main control detects a problem in the motor drive.

F2E1 - HMI Stuck Button

Fault is stored indicating that the user interface is detecting that a button is continuously activated.

F2E2 - HMI Disconnected

Fault is displayed if the HMI is disconnected from the ACU.

F3E2 - Pressure System Fault

Fault is displayed when the main control detects an out of range or absent pressure signal.

  • Check pressure hose connection from tub to main control.
  • Is hose pinched, kinked, plugged, or leaking air?

F3E2 - Inlet Water Temperature Fault

Fault is stored when the inlet thermistor is detected to be open or shorted.

F3E3 - Inlet Water Temperature Fault

Fault is stored when the inlet thermistor is detected to be open or shorted.

F3E5 - Mini Bulk System Error

Fault is displayed when the bulk level sensor signal is detected out of range.

  • Check drawer for detergent.

F5E1 - Lid Switch Fault - Lid Is Open

Fault is displayed if lid is in locked state, but lid switch is open; control not sensing the strike in the lid lock.

  • User presses START with lid open.
  • The main control cannot detect the lid switch opening and closing properly.

F5E3 - Lid Lock Will Not Unlock / Lid Lock Will Not Lock

Fault is displayed when one of the following conditions occurs:

  • Excessive force on lid is preventing lock bolt from retracting.
  • Wash media buildup is preventing lock bolt from retracting.
  • Main control cannot determine if lid lock is in an unlocked state.

Fault is displayed when one of the following conditions occurs:

  • Check lid lock for obstructions.

F5E4 - Lid Not Opened Between Cycles

Fault is displayed when one of the following conditions occurs:

  • User presses START with lid open.
  • User presses START after a predetermined number of consecutive washer cycles without opening lid.
  • The main control cannot detect the lid switch opening and closing properly.

F6E1 - Communication Error: HMI Cannot Hear ACU

Fault is displayed when communication between the HMI and the ACU has not been detected.

  • Check continuity in the HMI harness.

F6E3 - Communication Error: ACU Cannot Hear MCU

Fault is displayed when communication between the ACU and the MCU has not been detected.

F7E1 - Tachometer missing or wrong signal

Fault is stored when the ACU cannot read the speed or power from the tachometer.

  • Check connections to the ACU.

F7E2 - MCI Drive Failure

Fault is stored when there is a failure within the motor or ACU hardware.

F7E3 - Basket Engaged During Wash

Fault is stored when the main control determines the shifter is not engaging the basket for spin or disengaging it for wash.

  • Check shifter connectors.
  • Check for clothing or another item wedged between the impeller and the basket that could bind them together.
  • Check that the shifter slider moves freely.

F7E4 - Basket Reengagement Failure

  • Check shifter connectors.
  • Check for clothing or another item wedged between the impeller and the basket that could bind them together.
  • Check that the shifter slider moves freely.

F7E6 - Motor Circuit Open

Fault is stored when main control detects one or more of the motor lines is open.

  • Check motor circuit.

F7E7 - Motor unable to reach target RPM

Fault is stored when motor cannot reach the target RPM.

  • Check basket for obstructions.

F7E8 - Motor Drive Module Over Temp

Fault is stored when the main control detects a problem in the motor drive.

F7E9 - Locked Rotor

Fault is stored when the main control determines that the motor is not moving when it is being actively driven.

  • Mechanical friction on drive mechanism or basket (items between basket and tub).

F7EA - Motor Phase Lost

Fault is stored when one or more of the three motor phases is lost or under the current threshold.

F8E1 - Long Fill

Fault is displayed when the water level does not change for a period of time OR water is present but the control does not detect the water level changing.

  • Is water supply connected and turned on?
  • Are hose screens plugged?
  • water siphoning out of the drain hose?
  • Check for proper drain hose installation.
  • Low water pressure; fill times longer than 10 minutes.
  • Is the pressure hose connection from the tub to the main control pinched, kinked, plugged, or leaking air?

F8E2 - Dispenser System Failure

Fault is displayed when bulk pump is on but the current is outside of the thresholds.

F8E3 - Overflow or Flood Condition

Fault is displayed when main control senses water level that exceeds washer capacity.

  • Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?
  • Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not be more than 4.5" (0.11 m) into the drain pipe. Make sure drain hose is not sealed into drain pipe, and that there is an air gap for ventilation. Ensure that drain height is between 39" (0.99 m) and 8'(2.4 m) above the floor.
  • May signify problem with water inlet valves.
  • Pressure transducer fault on main control.

F8E6 - Water Hazard

Fault is displayed when main control senses water in the tub and the lid has been left open for more than 10 minutes.

  • Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?
  • Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not be more than 4.5" (0.11 m) into the drain pipe. Make sure drain hose is not sealed into drain pipe, and that there is an air gap for ventilation. Ensure that drain height is between 39" (0.99 m) and
  • 8' (2.4 m) above the floor.
  • May signify problem with water inlet valves.
  • Pressure transducer fault on main control.
  • May signify problem with lid lock.

F9E1 - Drain Pump System Problem - Long Drain

Fault is displayed when the water level does not change after the drain pump is on.

  • Is the drain hose or the drain pump clogged?
  • Is the drain hose height greater than 8' (2.4 m)?
  • Is the pressure hose connection from the tub to the main control pinched, kinked, plugged, or leaking air?
  • Too much detergent.
  • Is the pump running?

Unfortunately, we've come to the end of another engaging and edge-of-your-seat experience with appliance repair! Ok, so I embellished a little.

But I think that once you tackle a repair job with this washer and you’re successful, you’ll feel great. That’s the whole idea.

Always remember Neli is here to walk you through the tough spots and advise you on the others. Either way, it’s time well spent.

Till next time...


MVWC565FW3 Maytag Topload Washer | Error Codes

MVWC565FW3 Pic

It's been happening more lately. You have a great washer until one day, it stops working, and it’s always on your scheduled wash day. Am I right?

It’s hard to know what’s wrong and incredibly frustrating if you don’t have a clue where to start troubleshooting.

A breakdown takes the wind out of your sail for the average person just trying to get through a day of washing without interruptions.

We can help with that. This post will detail every error code for this washing machine. Knowing the source of the problem goes a long way in helping solve the problem in the quickest way possible.

Remember, any time you need extra help, you can book an appointment with Neli, and we’ll help you troubleshoot and repair any problem keeping you from owning wash day.

Let’s get to the bottom of this topload washer, shall we?

 

MVWC565FW3 Error Codes

Service and Fault Codes header

Error Code Readout

Special note about reading the error codes: (Reference the above picture)

If the Sensing LED is ON, the fault number is represented; if OFF, the error number is represented. The remaining LEDs (Wash, Rinse, Spin, and Done) represent the fault and error code.

 

F0E2 – Over Suds condition detected Sensing ON, Spin ON

The fault is displayed when Suds prevent the basket from spinning up to speed or the pressure sensor detects a rising suds level. The main control will flush water to clear Suds. If the water flush is unable to correct the problem, this may indicate:

  • Not using HE detergent.
  • Excessive detergent usage.
  • Check the pressure hose connection from the tub to the main control. Is the hose pinched, kinked, plugged, or leaking air?
  • Mechanical friction on the drive mechanism or basket. (Clothing between basket and tub.)

 

F0E4 – High Water Temperature in the Rinse Cycle Sensing ON, Rinse ON

Fault is displayed when the washer detects a water temperature of 105F or higher during the rinse cycle. The likely causes are:

  • Hot water is getting into the washer when only cold water should be entering.
  • Make sure hot and cold inlet hoses aren’t switched.
  • If they are correct, the internal thermistor inside the inlet valve could be faulty.

 

F0E5 – Off Balance Load Detected Sensing ON, Rinse ON, Done ON

Fault is displayed when the control detects an off-balance load.

  • Check for weak suspension. When pushed downward, the basket should not bounce up and down more than once.
  • Be sure to load clothes evenly when loading.

 

F1E1 – Main Control Fault Sensing ON, Done ON, Done ON

Indicates a main control Fault.

 

F1E2 – Motor Control Fault Sensing ON, Done ON, Rinse ON

Indicates a fault of the motor control section of the main control.

Error Code Readout

Special note about reading the error codes: (Reference the above picture)

If the Sensing LED is ON, the fault number is represented; if OFF, the error number is represented. The remaining LEDs (Wash, Rinse, Spin, and Done) represent the fault and error code.

F2E1 – Stuck Key Sensing ON, Spin ON, Done ON

One or more keys on the User Interface (UI) were actuated for 15 consecutive seconds.

  • Fault occurs during the Diagnostic Test Mode

 

F2E3 – Mismatch of Main Control & UI Sensing ON, Spin ON, Spin ON

The UI identification does not match the expected value in the Main Control.

  • The fault occurs during Diagnostic Test Mode if a mismatch of the Main Control and UI is identified.

 

F3E1 – Pressure Sensor Fault Sensing ON, Spin ON, Done ON

Fault is displayed when the Main Control detects an out-of-range pressure signal.

  • Check the pressure hose connection from the tub to the Main Control.
  • Is the hose pinched, kinked, plugged, or leaking air?

 

F3E2 – Inlet Water Temperature Fault Sensing ON, Spin ON, Done ON, Spin ON

Fault is displayed when the Inlet Thermistor is detected to be open or shorted.

 

F5E1 – Lid Switch Fault Sensing ON, Spin ON, Done ON, Spin ON

Fault is displayed if the Lid Switch has not been detected after multiple wash cycles.

  • A user presses START with lid open.
  • The Main Control cannot detect if the Lid Switch opens and closes properly.

 

F5E2 – Lid Lock Fault Sensing ON, Rinse ON, Done ON, Spin ON

Fault is displayed if the Lid Lock has not moved into the locked position or the motor cannot be powered.

  • Lid is not closed completely due to interference.
  • Check for lock interference with lock strike.
  • Wash media buildup (detergent, lint, etc.) is preventing the lock mechanism from sliding.
  • The Main Control detects an open Lid Switch when attempting to lock.
  • The Main Control cannot determine if the Lid Lock is in a locked state.

 

F5E3 – Lid Unlock Fault Sensing ON, Rinse ON, Done ON, Spin ON, Done ON

Fault is displayed if the Lid Lock has not moved into unlocked position or the motor cannot be powered.

  • Check for lock interference with lock strike.
  • The Main Control cannot determine if the Lid Lock is an unlocked state.

 

F5E4 – Lid Not Opened Between Cycles Sensing ON, Rinse ON, Done ON, Rinse ON

Fault is displayed if the following conditions occur:

  • A user presses START after several consecutive washer cycles without opening the lid.

 

F7E1 – Basket Speed Sensor Fault Sensing ON, Rinse ON, Spin ON, Done ON, Done ON

Fault is displayed when the Main Control cannot determine the speed of the basket.

  • Locked rotor. Check that the basket, impeller, and motor can operate freely.
  • Check the harness and connections from the Main Control to the motor and the shifter.

 

F7E5 - Shifter Fault Sensing ON, Rinse ON, Spin ON, Done ON, Rinse ON, Done ON

Fault displayed when the Main Control cannot determine the position of the Shifter.

  • Check the harness connections from the Main Control to the motor and Shifter.
  • Observe Shifter operation.

 

F7E6 - Motor Fault Sensing ON, Rinse ON, Spin ON, Done ON, Rinse ON, Spin ON

Indicates an open clockwise or counterclockwise circuit of the motor.

 

F7E7 - Motor unable to reach target RPM Sensing ON, Rinse ON, Spin ON, Done ON, Rinse ON, Spin ON, Done ON.

Fault is displayed when the basket speed sensor detects that the target RPM was not reached.

  • Mechanical friction on the drive mechanism or basket (i.e., clothing between the basket and tub).
  • Weak motor or run capacitor.
  • Load off balance. Clothing should be evenly distributed when loading.

Error Code Readout

Special note about reading the error codes: (Reference the above picture)

If the Sensing LED is ON, the fault number is represented; if OFF, the error number is represented. The remaining LEDs (Wash, Rinse, Spin, and Done) represent the fault and error code.

 

F8E1 – No Fill or Long Fill Sensing ON, Wash ON, Done ON

Fault is displayed when the water level does not change for a period of time OR water is present in the basket, but the Main Control does not detect the water level changing.

  • Is the water supply connected and turned on?
  • Low water pressure; fill times longer than 6 minutes. Are the hose screens plugged?
  • Check for proper drain hose installation. Is water siphoning out of the drain hose?
  • Drain hose must not be more than 4.5 inches into the drain pipe.
  • Check the pressure hose connection from the tub to the Main Control. Is the hose pinched, kinked, plugged, or leaking air?

 

F8E3 – Overflow Condition Sensing ON, Wash ON, Spin ON, Done ON

Fault is displayed when the Main Control senses water that exceeds the washer’s capacity.

  • May signify a problem with the water inlet valves.
  • Check the pressure hose connection from the tub to the Main Control. Is the hose pinched, kinked, plugged, or leaking air?
  • Pressure transducer fault on the Main Control.

 

F8E5 – Hot or Cold Water Inlet Hoses Reversed Sensing ON, Wash ON, Rinse ON, Done ON.

Fault is displayed when the hot and cold inlet hoses are reversed.

  • Make sure the hoses are installed properly.
  • If hoses are installed properly, the temperature thermistor may be stuck in a low resistance range.

 

F9E1 – Long Drain Sensing ON, Wash ON, Done On, Done On.

Fault is displayed when the water level does not change after the Drain Pump is on for 10 minutes.

  • Is the Drain Hose or the Drain Pump clogged? Check the tub sump under the impeller for obstructions.
  • Is the drain hose height greater than 96”?
  • Check the pressure hose connection from the tub to the Main Control. Is the hose pinched, kinked, plugged, or leaking air?
  • Is the pump running?

 

The codes presented here will put you very close to the cause of your problem with your washer. They don’t tell you every possible reason for any code because more than one cause is common. Keep that in mind when troubleshooting.

Remember to access your Tech Sheet inside the cabinet of your washer. Look behind the front panel in the upper left-hand corner.

As I said earlier, you don’t have to go this alone. Just book an appointment, and we’ll be here to give you a hand with whatever issue arises.


MHW8630HC0 Maytag Front Load Washer | Error Codes

MHW8630HW0 Picture

You know you need to fix your washer, but today you’re procrastinating, thinking it’s going to take too much work or worse, too much money.

What if I told you with Neli helping you out, we can help you through any repair on this machine, and for the least cost possible?

And, what if I told you that if you’re decent with tools and have the aptitude, you can do just about any repair on your washer in the shortest time possible?

All you have to do is book an appointment with us, have your meter and tools ready to go, and roll up your sleeves. If that’s you, then let’s get started.

In some situations, you might need a helper but first, let’s wait until we know for sure.

This post is going to show you the error codes for your Maytag MHW8630HW0 frontload washer (find the tech sheet inside your machine, by the way). And each code will have a likely cause with suggestions to follow.

Sometimes, error codes are close, but not exact. That’s where your common sense and Neli come into play.

Granted, some problems with your washer will be too expensive to fix or, you may rather put the money into a new machine. Whatever you do is fine by us.

Service and Fault Codes header

F0E1 - Load detected during Clean Washer cycle
"rL"

During the cleaning cycle, a load was detected inside the drum. Remove Load and restart the Clean Washer cycle.

  • Load inside the washer during clean cycle.
  • Mechanical friction on drive mechanism or drum.

 

F0E2 - Oversuds
“Sd“

Fault is displayed when the pressure sensor detects rising suds level. The ACU will flush water in an attempt to clear suds. If the water flush is unable to correct the problem, this may indicate:

  • Not using HE detergent.
  • Excessive detergent usage.
  • Check pressure hose connection from tub to ACU. Is hose pinched, kinked, plugged, or leaking air?

 

F0E5 - Off Balance Load
"ob"

Fault is displayed when an off balance condition is detected.

  • Load unbalanced or too large.
  • Load is tightly packed in washer.
  • Washing single items.
  • Balance single item, such as a rug or jeans, with a few extra items.

 

F1E1 - Appliance Control Unit Fault

Water Level Sensor Fault

Fault is displayed when the ACU detects an out of range pressure signal.

  • Is the pressure hose connection from the tub to the pressure switch

pinched, kinked, plugged, or leaking air? Indicates an ACU fault. Try recycling power to washer.

F1E2 - Appliance Control Unit Fault

Indicates a fault of the motor control section of the ACU. Try recycling power to washer.

 

F3E1 - Water Level Sensor Fault

Fault is displayed when the ACU detects an out of range pressure signal.

  • Is the pressure hose connection from the tub to the pressure switch

pinched, kinked, plugged, or leaking air?

 

F3E2 - Wash NTC Fault

Fault is displayed if wash temperature sensor is out of range, or open circuit
or short circuit is detected.

 

F3E5 - Dry NTC Fault

Fault is displayed if dry temperature sensor is out of range, or open circuit
or short circuit is detected. The wash function is still operable, but the dry function will not operate.

 

F3E6 - Accelerometer Fault

Fault is displayed if the Accelerometer failed self test or experienced
orientation error.

  • Replace the Appliance Control Unit (ACU).

 

F4E1 - Wash heater relay error or no feedback signal.

  • Error is generated when the ACU cannot detect the temperature rise of the wash heater.

 

F4E2 - Heater Not Turning On

Fault is displayed when the heater has not been turned on.

  • Wash heater relay is not closed.

 

F4E4 - Vent Fan Motor Fault or Dry Blower Motor Fault

  • Fault is displayed if open circuit or short circuit of Vent Fan or Dry Blower Motor is detected (component fault is based on model tested).

 

F5E1 - Door Switch Fault

Fault is displayed when door switch is open while the door is locked for more than 5 seconds.

 

F5E2 - Door Lock Will Not Lock or Door Lock Failure

Fault is displayed when one of the following conditions occur:

  • Door will not close completely due to interference.
  • ACU detects open door switch when attempting to lock.
  • ACU cannot determine if door lock is in a locked state.

 

F5E3 - Door Unlock Failure

Fault is displayed when one of the following conditions occur:

  • The washer is unable to unlock the door.
  • ACU cannot determine if door lock is in an unlocked state.

 

F5E4 - Door Not Open Between Cycles
"dr"

Fault is displayed when one of the following conditions occur:

  • User presses START with door open.
  • User presses START after a predetermined number of consecutive washer cycles without opening the door.
  • The ACU cannot detect the door switch opening and closing properly.

 

F6E1 - Communication Error: ACU Cannot Hear HMI

Fault is displayed when communications between the HMI and ACU has not been detected. Try recycling power to washer.

  • Verify continuity in cable between ACU (J19) and HMI.
    Check AC and DC supplies.

 

F6E2 - Communication Error - HMI Cannot Hear ACU

Fault is displayed when communications between the HMI and ACU has not been detected. Try recycling power to washer.

  • Verify continuity in cable between ACU (J19) and HMI.
  • Check AC and DC supplies.

 

F6E3 - No Communication between ACU and MCU.

Fault is displayed when communications between the ACU and Motor Controller has not been detected. Try recycling power to washer.

  • Check AC and DC supplies.
  • Test Motor Circuit

 

F7E2 - Motor Control/lnternal Fault

Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies.
  • Test Motor Circuit

 

F7E8 - Motor Control/over Temp Detected

Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies.
  • Test Motor Circuit

 

F7E9 - Motor Locked Rotor

  • Test Motor Circuit

 

F7EA or F7EIO - Motor Control/Lost Phase Fault

Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies.
  • Test Motor Circuit

 

F7EC or F7E12 - Motor Control/Motor Overload Fault

Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies
  • Test Motor Circuit

 

F8E1 - Long Fill
"Lo FL"

Fault is displayed when the water level does not change for a period of time OR water is present, but the ACU does not detect the water level changing.

  • Is water supply connected and turned on?
  • Are water supply hoses kinked?
  • Are hose screens plugged?
  • Low water pressure; fill times longer than 10 minutes.
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?
  • Test Water Inlet Valves

 

F8E3 - Overflow

Make sure drain hose and drain pump filter are not plugged. Verify functionality of water inlet valve, water level sensor, and drain/recirculation pump.

  • Test Water Inlet Valves
  • Test Water Level Sensor
  • Test Drain/Recirculation Pump

 

F9E1 - Long Drain

Fault is displayed when the water level sensor does not change after the drain pump is on.

  • Check drain hose installation for proper height.
  • Check drain hose and filter for obstructions, and make sure drain hose is not sealed into drain pipe.
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?
  • Check functionality of drain/recirculation pump.

 

FCEO - Wi-Fi Error

HMI cannot communicate with the Wi-Fi module.

  • Test Connectivity

 

It’s no longer a mystery. You can do this.

With this information, you are now armed with some powerful tools so you can troubleshoot most problems with your washer. But you will find some issues with your washer not covered here.

That’s the time to reach to Neli and get some help. We are here for you every day.

Till next time…

 


MHW8630HW0 Maytag Frontload Washer | Error Codes

 

MHW8630HW0 Pic

You’re at your wit's end because suddenly, your washer is throwing strange error codes, and you have no idea what they mean or what is causing them. 

The thoughts in your head keep trying to force you to think your machine is failing. 

Now, you have to come up with a way to pay for a new machine or spend a lot of money fixing this one. 

But, what if you found out the problem with your machine isn’t nearly as bad as you thought? 

That’s why Neli is here for you. We will help you diagnose any issue, and odds are, you won’t have anxiety about losing one of the most important tools for keeping your house functioning. 

 

If you can turn a wrench and have the desire to tackle the job with our help, you can very possibly repair your machine quickly and without unnecessary expense or delays. 

Before you do, however, read over the following list of error codes. They will provide you with much more information to help you troubleshoot, or make you want to go online and set that appointment with us. 

Service and Fault Codes header

 

F0El or “rL" - Load detected during Clean Washer cycle

During the cleaning cycle, a load was detected inside the drum. Remove Load and restart the Clean Washer cycle.

  • Load inside the washer during clean cycle.
  • Mechanical friction on drive mechanism or drum.

F0E2 or "Sd" -  Oversuds

Fault is displayed when the pressure sensor detects rising suds level. The ACU will flush water in an attempt to clear suds. If the water flush is unable to correct the problem, this may indicate:

  • Not using HE detergent.
  • Excessive detergent usage.
  • Check pressure hose connection from tub to ACU. Is hose pinched, kinked, plugged, or leaking air?

F0E5 or "ob" - Off Balance Load

Fault is displayed when an off balance condition is detected.

  • Load unbalanced or too large.
  • Load is tightly packed in washer.
  • Washing single items.
  • Balance single item, such as a rug or jeans, with a few extra items.

F1E1 - Appliance Control Unit Fault

Indicates an ACU fault. Try recycling power to washer. 

F1E2 - Appliance Control Unit Fault

Indicates a fault of the motor control section of the ACU. Try recycling power to washer.

F3E1 - Water Level Sensor Fault

Fault is displayed when the ACU detects an out-of-range pressure signal.

  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?

F3E2 - Wash NTC Fault

Fault is displayed if wash temperature sensor is out of range, or open circuit or short circuit is detected.

F3E5 - Dry NTC Fault

Fault is displayed if dry temperature sensor is out of range, or open circuit or short circuit is detected. 

  • The wash function is still operable, but the dry function will not operate.

F3E6 - Accelerometer Fault

Fault is displayed if the Accelerometer failed self test or experienced orientation error. 

  • Replace the Appliance Control Unit (ACU).

F4E1 - Wash heater relay error or no feedback signal

  • Error is generated when the ACU cannot detect the temperature wash heater.

F4E2 - Heater Not Turning On

Fault is displayed when the heater has not been turned on.

  • Wash heater relay is not closed.

F4E4 - Vent Fan Motor Fault or Dry Blower Motor Fault

Fault is displayed if open circuit or short circuit of Vent Fan or Dry Blower Motor is detected (component fault is based on model tested).

F5E1 - Fault is displayed when the following condition occurs:

  • Door switch is open while the door is locked for more than 5 seconds.

F5E2 - Door Lock Will Not Lock or Door Lock Failure

Fault is displayed when one of the following conditions occur:

  • Door will not close completely due to interference.
  • ACU detects open door switch when attempting to lock.
  • ACU cannot determine if door lock is in a locked state.

F5E3 - Door Unlock Failure

Fault is displayed when one of the following conditions occur:

  • The washer is unable to unlock the door.
  • ACU cannot determine if door lock is in an unlocked state.

F5E4 or “dr” - Door Not Open Between Cycles

Fault is displayed when one of the following conditions occur:

  • User presses START with door open.
  • User presses START after a predetermined number of consecutive washer cycles without opening the door.
  • The ACU cannot detect the door switch opening and closing properly.

F6E1 - Communication Error: ACU Cannot Hear HMI

Fault is displayed when communications between the HMI and ACU has not been detected. Try recycling power to washer.

  • Verify continuity in cable between ACU (J19) and HMI. 
  • Check AC and DC supplies. 

F6E2 - Communication Error: HMI Cannot Hear ACU

Fault is displayed when communications between the HMI and ACU has not been detected. Try recycling power to washer.

  • Verify continuity in cable between ACU (J19) and HMI
  • Check AC and DC supplies

F6E3 - No Communication between ACU and MCU

Fault is displayed when communications between the ACU and Motor Controller has not been detected. Try recycling power to washer.

  • Check AC and DC supplies. 

F7E2 - Motor Control/Internal Fault

Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies. 

F7E8 - Motor Control/Over Temp Detected

Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.

F7E9 - Locked Motor Rotor

  • Test motor circuit
  • Look for obvious restrictions between rotor and stator

F7EA or F7E10 - Motor Control/Lost Phase Fault

Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies. 

F7EC or F7E12 - Motor Control/Motor Overload Fault

Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies. 

F8E1 or “Lo” or “FL” - Long Fill

Fault is displayed when the water level does not change for a period of time OR water is present, but the ACU does not detect the water level changing.

  • Is water supply connected and turned on?
  • Are water supply hoses kinked?
  • Are hose screens plugged?
  • Low water pressure; fill times longer than 10 minutes.
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?

F8E3 - Overflow

Make sure drain hose and drain pump filter are not plugged. Verify functionality of water inlet valve, water level sensor, and drain/recirculation pump.

F9E1 - Long drain

Fault is displayed when the water level sensor does not change after the drain pump is on.

  • Check drain hose installation for proper height.
  • Check drain hose and filter for obstructions, and make sure drain hose not sealed into drain pipe.
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?
  • Check functionality of drain/recirculation pump.

FCEO - WiFi Error

  • HMI cannot communicate with the WiFi module. 
  • Check connectivity

Wooden sign reading final thoughts in lower case.

Now, you feel empowered to troubleshoot and repair your washer, and by doing it yourself, you saved money, which is always a good thing. 

We hope the information here will help you properly repair your washer, but as always, if you get stuck don’t hesitate to reach out and book that appointment. It’s painless and who knows, you might realize the DIY route is the best option for you. 

 


MHW5630HC0 Maytag Front Load Washer | Error Codes

MHW5630HC0 Pic

Let's talk about Maytag’s MHW5630HC front load washer error codes. Maytags and their Whirlpool counterparts have advanced lights years ahead of what the machines had been previously.

Having worked on both for many years, in the beginning they were the talk of the town before the front-load concept caught on. 

If you are one of the owners of these great machines, consider yourself lucky as they’re made to handle load after load with no hiccups.

However, like any machine, they’re not perfect and they have their occasional issues. Thankfully, they are typically minor problems in comparison to others. Let’s take a look at the error codes and set you up for success when you may face an issue in the future. 

Neli is here to help you through any problems that may come along with your washer. Just book an appointment and we will be at your beck and call!

Service and Fault Codes header

 

F0El or “rL" - Load detected during Clean Washer cycle

During the cleaning cycle, a load was seen inside the drum. Remove Load and restart the Clean Washer cycle.

  • Load inside the washer during the clean cycle.
  • Mechanical friction on the drive mechanism or drum.

 

F0E2 or "Sd" -  Over Suds

Displays when the pressure sensor detects a rising suds level. The ACU will flush water in an attempt to clear the suds. If the water flush is unable to correct the problem, this may indicate:

  • Not using HE detergent.
  • Excessive detergent usage.
  • Check pressure hose connection from tub to ACU. Is the hose pinched, kinked, plugged, or leaking air?

 

F0E5 or "ob" - Off Balance Load

Displays when an off-balance condition is detected.

  • Load unbalanced or too large.
  • The load is tightly packed in the washer.
  • Washing single items.
  • Balance a single item, such as a rug or jeans, with a few extra items.

 

FIEI - Appliance Control Unit Fault

Indicates an ACU fault. Try recycling power to washer. 

 

F1E2 - Appliance Control Unit Fault

Indicates a fault of the motor control section of the ACU. Try recycling power to washer.

 

F3E1 - Water Level Sensor Fault

Displays when the ACU detects an out-of-range pressure signal.

  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?

 

F3E2 - Wash NTC Fault

Displays if the wash temperature sensor is out of range, or an open circuit or short circuit is detected.

 

F3E5 - Dry NTC Fault

Displays if the dry temperature sensor is out of range, or an open circuit or short circuit is detected. 

  • The wash function is still operable, but the dry function will not operate.

 

F3E6 - Accelerometer Fault

Displays if the Accelerometer fails the self-test or experienced an orientation error. 

  • Replace the Appliance Control Unit (ACU).

 

F4E1 - Wash heater relay error or no feedback signal

  • Error is generated when the ACU cannot detect the temperature wash heater.

 

F4E2 - Heater Not Turning On

Displays when the heater has not been turned on.

  • The Wash heater relay is not closed.

 

F4E4 - Vent Fan Motor Fault or Dry Blower Motor Fault

Displays if an open circuit or short circuit of the Vent Fan or Dry Blower Motor is detected (the component fault is based on the model tested).

 

F5E1 - Fault is displayed when the following condition occurs:

  • The door switch is open while the door is locked for more than 5 seconds.

 

F5E2 - Door Lock Will Not Lock or Door Lock Failure

Displays when one of the following conditions occur:

  • The door will not close completely due to interference.
  • ACU detects an open door switch when attempting to lock.
  • ACU cannot determine if the door lock is in a locked state.

 

F5E3 - Door Unlock Failure

Displays when one of the following conditions occur:

  • The washer is unable to unlock the door.
  • ACU cannot determine if the door lock is in an unlocked state.

 

F5E4 or “dr” - Door Not Open Between Cycles

Displays when one of the following conditions occur:

  • The user presses START with the door open.
  • The user presses START after a predetermined number of consecutive washer cycles without opening the door.
  • The ACU cannot detect the door switch opening and closing properly.

 

F6E1 - Communication Error: ACU Cannot Hear HMI

Displays when communications between the HMI and ACU have not been detected. Try recycling power to washer.

  • Verify continuity in the cable between ACU (J19) and HMI. 
  • Check AC and DC supplies. 

 

F6E2 - Communication Error: HMI Cannot Hear ACU

Displays when communications between the HMI and ACU have not been detected. Try recycling power to washer.

  • Verify continuity in the cable between ACU (J19) and HMI
  • Check AC and DC supplies

 

F6E3 - No Communication between ACU and MCU

Displays when communications between the ACU and Motor Controller have not been detected. Try recycling power to washer.

  • Check AC and DC supplies. 

 

F7E2 - Motor Control/Internal Fault

Displays when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies. 

 

F7E8 - Motor Control/Over Temp Detected

Displays when the ACU detects a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.

 

F7E9 - Locked Motor Rotor

 

F7EA or F7E10 - Motor Control/Lost Phase Fault

Displays when the ACU detects a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies. 

 

F7EC or F7E12 - Motor Control/Motor Overload Fault

Displays when the ACU detects a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies. 

 

F8E1 or “Lo” or “FL” - Long Fill

Displays, when the water level does not change for some time OR water, is present, but the ACU does not detect the water level changing.

  • Is the water supply connected and turned on?
  • Are water supply hoses kinked?
  • Are hose screens plugged in?
  • Low water pressure; fill times longer than 10 minutes.
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?

 

F8E3 - Overflow

Make sure the drain hose and drain pump filter are not plugged. Verify functionality of water inlet valve, water level sensor, and drain/recirculation pump.

 

F9E1 - Long drain

Displays, when the water level sensor does not change after the drain pump, is on.

  • Check drain hose installation for proper height.
  • Check the drain hose and filter for obstructions, and make sure the drain hose is not sealed into the drain pipe.
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?
  • Check functionality of drain/recirculation pump.

 

FCEO - WiFi Error

  • HMI cannot communicate with the WiFi module. 
  • Check connectivity

 

There you have it, all the possible error codes for your washer. Remember, too, you have access to the Tech Sheet located inside your machine. Sometimes they’re on the back inside of a shipping envelope. 

If it’s not there, remove the top of the machine and check around on the interior walls, even underneath the top cover. Good luck, and let us know if you’re having problems with your machine. We’re here for you


WTW4655JW1 Whirlpool Top Load Washer | Error Codes

Whirlpool WTW4655JW

Welcome to Neli’s DIY Appliance Repair Series. We’re taking a look at the Whirlpool WTW4655JW1 top load washer. Specifically, we’ll focus on the error codes and possible solutions. 

This model is a definite step up from the more basic models with this design. One of the notables is the addition of a Deep Water Wash option. Some people have asked me why this came about. 

When the new HE toploads first hit the market, people complained about the low water level in every cycle. After they understood the HE process, suddenly it all made sense. 

However, to appease those people who would prefer to wash in a tub full of water, and still reap the benefits of HE washing, the Deep Water Wash option became a reality. 

When using this option, the washer will automatically add more water to any cycle at any time during the wash process if the Water Level knob is set to the Deep Water Wash setting. 

Note that the washer will add water during the cycle, not all at once as you might expect. That’s where a lot of people got confused. Naturally, everyone expected the water to fill near the top rim of the tub, but when that didn’t happen, questions and complaints ramped up. 

As long as you understand it’s all automatic and you should trust the machine, you’ll be fine. 

Ok, so let’s take that deep dive (pun intended) into the machine and see what we can find out. 

Before we can get into the discussion about error codes, we need to know how to view them. When you can view the history of the codes, it goes a long way toward helping you solve the problem. 

Activating the Service Diagnostic Test Modes

 

 

The sequence below is a little tricky, so feel free to practice as you get faster each time. If needed, unplug the machine to practice until you get the procedure down pat. Trust me, it removes a lot of frustration!

The following graphic shows you how to view the most recent history of error codes to point you in the right direction. 

Fault Code Display Mode Graphic

To access fault/error codes, perform steps 1 and 2 of Activating the Service Diagnostic Test Modes. Turn the cycle selector knob until the status LEDs correspond as follows:

LED Indicators on Control

  • Press the START button to enter Fault Code Display Mode. 
  • The status LEDs flash on and off. 

TO VIEW THE LAST FOUR FAULT CODES:

  1. Turn the cycle selector knob clockwise to view the fault codes in the order of the most recent to the oldest. 
  2. NOTE: Error codes are removed from memory if it does not reoccur after 10 consecutive wash cycles. 

TO CLEAR FAULT CODES: 

  1. Turn the cycle selector knob until the status LEDs flash on and off. 
  2. Press and hold the START button for 3 seconds to clear the codes and exit the fault code display mode. 

 

FAULT/ERROR CODE DISPLAY METHOD

Fault/error codes are displayed by alternating the state of the Status LEDs in one-second intervals. 

  • All fault/error codes have an F# and an E#. 
  • The F# indicates the suspect System/Category and the E# indicates the suspect Component system. 
  • If the Fill or Sensing LED is ON, the Fault Number is represented; if OFF, the Error Number is represented (see example below). The remaining LEDs (Wash, Rinse, Spin, and Done) represent the fault and error code in binary.

Status LEDs

The above graphic shows the error code, F2E3. Note the shaded 2 and 1. Add them together to equal 3, as in E3. If any box is not shaded, read it as a 0 (zero). Use this as a guide for reading error codes using the LEDs on the control. 

Ok, let’s get to the error code listing. By the way, all of this information is available on the Tech Sheet included with every machine. 

Service and Fault Codes header

F0E0 – NO FAULT

F0E2 – OVER SUDS CONDITION DETECTED
Fault is displayed when Suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. The main control will flush water in an attempt to clear Suds. If the water flush is unable to correct the problem, this may indicate: 

  • Not using HE detergent. 
  • Excessive detergent usage. 
  • Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air? 
  • Mechanical friction on drive mechanism or basket. (Clothing between basket and tub.)

F0E4 – HIGH WATER TEMPERATURE – RINSE CYCLE
Fault is displayed when washer detects water temperature 105° or higher during rinse cycle. 

  • Hot water getting in. Make sure inlet hoses are connected correctly. 
  • If hoses are installed properly, temperature thermistor may be stuck in low resistance range.

F0E5 – OFF-BALANCE LOAD DETECTED
Fault is displayed when an off balance condition is detected. 

  • Check for weak suspension. Basket should not bounce up and down more than once when pushed. 
  • Clothing should be distributed evenly when loading.

F1E1 – MAIN CONTROL FAULT
Indicates a main control fault. 

  • Replace the control. 

F1E2 – MOTOR CONTROL FAULT
Indicates a fault of the motor control section of the main control.

  • Replace the motor control board. 

F2E1 – STUCK KEY
One or more keys on the User Interface were actuated for 15 consecutive seconds. Or, the control misconstrued the intended input. 

F2E3 – SWITCH MISMATCH
The switches do not match the console or are not operating correctly. 

F3E1 – PRESSURE SYSTEM FAULT
Fault is displayed when the Main Control detects an out-of-range pressure signal. 

  • Check pressure hose connection from tub to pressure sensor. Is the hose pinched, kinked, plugged, or leaking air?

F3E2 – INLET WATER TEMPERATURE FAULT
Fault is displayed when the Inlet Thermistor is detected to be open or shorted.

F5E1 – LID SWITCH FAULT
Fault is displayed if lid is in locked state, but lid switch is open; control not sensing the strike in the lid lock. 

  • User presses START with lid open.
  • The main control cannot detect the lid switch opening and closing properly.
  • Strike not assembled correctly on the lid.
  • Lid lock bezel not installed correctly (must be square to embossing and flush to top).

F5E2 – LID LOCK FAULT
Fault is displayed if Lid Lock has not moved into locked position or motor cannot be powered. 

  • Lid is not closed completely due to interference. 
  • Check for lock interference with lock striker. 
  • Wash media buildup (detergent, lint, etc.) is preventing the lock mechanism from sliding. 
  • Main control detects open lid switch when attempting to lock. 
  • Main control cannot determine if lid lock is in a locked state.

F5E3 – LID UNLOCK FAULT
Fault is displayed if Lid Lock has not moved into unlocked position or motor cannot be powered. 

  • Check for lock interference with lock strike.
  • Main control cannot determine if lid lock is in an unlocked state.

F5E4 – LID NOT OPENED BETWEEN CYCLES
Fault is displayed if the following conditions occur: 

  • User presses START after several consecutive washer cycles without opening lid.

F7E1 – BASKET SPEED FAULT
Fault is displayed when the main control cannot determine speed of basket, or speed changes too quickly.

  • Locked rotor—check that basket, impeller, and motor can rotate freely.
  • Check harness connections from main control to motor and shifter.
  • Control not sensing the basket move in spin
  • Bad motor capacitor, motor or capacitor connector disconnected, or broken wires to motor or capacitor.
  • Belt is off or pulley is loose—check drive belt. Verify that belt is fully installed on both pulleys. Also, check that the pulleys are fastened securely to the motor shaft and agitator shaft.

F7E5 – SHIFTER FAULT
Fault is displayed when the main control cannot determine position of shifter.

  • Check harness connections from main control to motor and shifter.
  • Observe shifter operation, if it’s not smooth or hesitates, replace the shifter.

F7E6 – MOTOR FAULT
Indicates an open clockwise or counterclockwise circuit of the motor.

F7E7 – MOTOR UNABLE TO REACH TARGET RPM
Fault is displayed when basket speed sensor detects that target RPM was not reached.

  • Mechanical friction on drive mechanism or basket (clothing between basket and tub).
  • Weak motor or run capacitor, or no connection to run capacitor.
  • Load off balance. Clothing should be distributed evenly when loading.

F8E1 – NO FILL, LONG FILL
Fault is displayed when the water level does not change for a period of time OR water is present but main control does not detect the water level changing.

  • Is water supply connected and turned on?
  • Low water pressure; fill times longer than six minutes. Are hose screens plugged?
  • Check for proper drain hose installation. Is water siphoning out of the drain hose?
  • Drain hose must not be more than 4.5" (114 mm) into the drain pipe.
  • Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?

F8E3 – OVERFLOW CONDITION
Fault is displayed when main control senses water level that exceeds the washer s capacity.

  • May signify problem with inlet water valves.
  • Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?
  • Onboard pressure transducer fault.
  • Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not be more than 4.5" (114 mm) into the drain pipe. Make sure drain hose is not sealed into drain pipe, and that there is an air gap for ventilation. Ensure drain height is between 39” (991 mm) and 8’ (2.4 m) above the floor.

F8E5 – HOT, COLD REVERSED
Fault is displayed when the hot and cold inlet hoses are reversed. 

  • Make sure inlet hoses are connected correctly. 
  • If hoses are installed properly, temperature thermistor may be stuck in low resistance range.

F9E1 – LONG DRAIN
Fault is displayed when the water level does not change after the drain pump is on for 10 minutes.

  • Is the drain hose or the drain pump clogged? Check tub sump under impeller for obstructions.
  • Is the drain hose height greater than 8’ (2.4 m)?
  • Too much detergent.
  • Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?
  • Is the pump running?

All of these error codes represent likely causes for issues with your machine. But always remember that common sense prevails. Not all representations are correct, and it’s knowing how the machine operates that will help steer you away from sometimes erroneous error codes. 

As always, Neli strives to provide you, our loyal customer, with solid information you can use to keep your appliance running its best. If you ever need more assistance beyond what you’re reading here, feel free to book an appointment with us and we’ll do our level best to help you get your machine back to its original glory! 


WFW9620H Whirlpool Front Load Washer | Error Codes

I’m going to talk about one of Whirlpool’s newer front load washers, and why not? They’re state-of-the-art machines that have some new features that people want and never expected. 

The Load and Go feature, dry option, and front door display are handy and convenient, and the WiFi feature is starting to catch on. But, that’s not the real reason I’m writing this today. 

I’m reviewing the error codes for the WFW9620H, and recommendations on solving the problem.  

We all know that at some point, the machine will need some work. The reality is probably not that much. 

Thankfully, they’re straightforward in their design, and that means typical Whirlpool reliability. 

Assuming you’re taking it easy with your machine and you’re not treating it like it’s invincible (it isn’t), this design is destined for longevity. People love front load washers but their reputation of smelling bad, walking during spin, and just being noisy is overblown in my opinion. 

Trust me, I’ve worked on more front load washers than I can count. That’s not because they break often, but because there are so many out there. Still popular because they fit nicely in homes with big families or anyone wanting a dependable washer for that all-important wash day!

When I find one that’s falling apart, I can tell what happened in most cases. More often than not, the salesman or someone else implied the washer could handle any load and that it was OK to overload the machine. That is bad advice on every level.

A machine won’t run well if it’s constantly overloaded. It wears out much quicker and won’t perform as designed. My point is don’t wash a load that you obviously have to force into the basket. Try removing half and see what happens. 

All of a sudden, your clothes are cleaner, better smelling, and less wrinkled. And, all that was needed is to cut the load down to a manageable size that the machine can handle easily. 

Ok, that was my tip for the day! Now onto the error codes to help you troubleshoot your machine…

Service and Fault Codes header

F0E1 - Load in drum during Clean Washer cycle

  • Run clean washer cycle only with an empty drum

F0E2 -Oversuds

Excessive suds in washer. Washer is running a suds reduction routine. If the washer is unable to correct the problem, this may indicate:

  • Not using HE detergent
  • Excessive detergent usage
  • Check pressure hose connection from tub to maintain control 
  • Check if hose is pinched, kinked, plugged, or leaking air

F0E4 - High temp error, wash cycle

  • Make sure inlet hose is connected to a cold water faucet
  • Check wash heating element

F0E5 - Off Balance Load

  • Load could be unbalanced or too large
  • Avoid tightly packing the load 
  • Avoid washing single items

F1E1 - Main relay open or shorted

  • Main relay issue
  • Replace ACU

F3E1 - Pressure sensor signal missing or out of range

  • Replace the water level pressure sensor

F3E2 - Wash NTC open or shorted

F3E5 - Dry NTC open circuit fault

Fault is displayed if dry temperature sensor is out of range, or open circuit or short circuit is detected. 

  • The function is still operable, but the dry function will not operate

F3E6 - Accelerometer error

  • Check ACU 

F4E1 - Wash heater relay error or no feedback signal

  • Error is generated when the ACU cannot detect the temperature rise of the wash heater

F4E2 - Wash heater relay error

  • Check wash heating element

F4E4 - Blower error

  • Check the dry blower motor

F5E2 - Lock failure.

  • Check the door lock system

F5E3 - Unlock failure.

  • Check the door lock system

F5E4 - Door not open error

  • Make sure to open and close the washer/dryer door between cycles

F6E1 - No communication from the HMI detected by ACU

  • Check or replace the HMI (user interface)

F6E2 - No communication from the ACU detected by the HMI

  • Check for power to the ACU

F6E3 - No communication from the MCU detected by the ACU

  • Replace ACU

F7E2 - MC/MCU over temp error

MC/MCU over current error/internal failure.

  • Check for obstruction between spin basket and outer tub
  • Check harness continuity and connections between ACU and motor

F7E8 - MC/Motor over temp error

  • Check for obstruction between spin basket and outer tub 
  • Check harness continuity and connections between ACU and motor

F7E9 - Motor will not turn (Locked Rotor)

  • Check for obstruction between spin basket and outer tub
  • Check harness continuity and connections between ACU and motor

F7E10 or F7EA - Motor disconnected error

  • Check harness continuity and connections between ACU and motor

F7E12 or F7EC - MC/MCU Overload

  • Check for obstruction between spin basket and outer tub
  • Check harness continuity and connections between ACU and motor

F8E1 - Long Fill

  • Check fill hoses
  • Confirm water coming into machine from faucet
  • Confirm operation of water inlet valve. Replace if valve vibrates but does not allow water to flow

F8E3 - Overflow

  • Make sure drain hose and drain pump filter are not plugged
  • Verify functionality of water inlet valve, water level sensor, and drain pump
  • Confirm operation of water level sensor, drain pump, and recirculation pump

F9E1 - Long drain

  • Check drain hose installation for proper height, check drain hose and filter for obstructions, and make sure drain hose is not sealed into drain pipe 
  • Check functionality of drain pump

FCE0 or F12E0 - Communication between the Human Machine Interface and Wi-Fi Module has not been detected

  • Check harness continuity between the HMI and Wi-Fi Module

 

As always, we hope our posts offer a big hand up and allow you to troubleshoot and repair your washer whenever it decides to take a break (pun intended :)). 

But remember, Neli is always here ready to help with troubleshooting or a repair that might stump you. Just book an appointment and we’ll be right over, virtually, that is. 

Till Next Time…

Thomas @ Neli


Whirlpool WTW4955HW Series | Topload Washer Error Codes

Whirlpool WTW5955HW

Welcome again to another fun-filled deep dive into what is going on with your washer. Today, we're "diving" into the Whirlpool WTW4955HW series topload washer.  

I know some of you would rather just call someone out to the house and have them take care of the problem. But you're a DIYer, and nothing could be further from the truth, right?  

That's what I thought, which is why Neli loves writing about this stuff. As dependable as most Whirlpools are, they're not perfect, but very close 😊 

Yes, I'm a Whirlpool diehard, but I didn't get this way by chance. I've had the opportunity to service just about every make and model home appliance out there. Every time I did, I always felt glad to know Whirlpool has a superior product, and I won't have to scratch my head in disbelief – at least not very often.   

When I worked on a washer other than a Whirlpool, I often wondered how it made it into production and shook my head. But that story is for another time. Let's open up this machine and learn about what can go wrong and maybe offer a few tips along the way.   

Service and Fault Codes header

NOTE: Depending on your model, you may not have a display. If that's your situation, you can refer to the Tech Sheet located behind the upper left corner of the outside shell of the machine. Better yet, set up an appointment with Neli, and we'll walk you through any repair.

Location of Tech Sheet

F0E2 – Suds Alarm

Fault is displayed when Suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. The main control will flush water in attempt to clear Suds. If the water flush is unable to correct the problem, this may indicate:

  • Not using HE detergent.
  • Excessive detergent usage.
  • Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?
  • Mechanical friction on drive mechanism or basket. (Clothing between basket and tub.)

 

F0E4 – High Water Temperature in Rinse Cycle

Fault is displayed when the washer detects a water temperature of 105° or higher during the rinse cycle.

  • Hot water getting in. Make sure inlet hoses are connected correctly.
  • If hoses are installed properly, the temperature thermistor may be stuck in the low resistance range.

 

F0E5 – Off Balance Load Detected

Fault is displayed when an off-balance condition is detected.

  • Check for weak suspension. Basket should not bounce up and down more than once when pushed.
  • Clothing should be distributed evenly when loading.

 

F1E1 – Main Control Fault

Fault indicates a main control fault.

In my experience, you can't repair these. It's best to replace the board and then calibrate the machine. The calibration procedure is in the Tech Sheet, or the procedure is usually included in the box, but just in case, reach out to us and we'll show you how.

 

F1E1 – Motor Control Fault

Indicates a fault in the motor control section of the main control unit. Here again, you can't repair the board for this problem. Your only choice is a new board.

 

F2E1 – Stuck Key

Fault occurs during Diagnostic Test Mode if a stuck key is detected.

  • One or more keys on the User Interface were actuated for 15 consecutive seconds.

F2E3 – Mismatch of Main Control and UI

The User Interface identification does not match the expected value in the Main Control Board.

  • Fault occurs during Diagnostic Test Mode if a mismatch of main control and UI is identified.

 

F3E1 – Pressure Sensor Fault

Fault is displayed when the Main Control detects an out-of-range pressure signal.

  • Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?

 

F3E2 – Inlet Water Temperature Fault

  • Fault is displayed when the Inlet Thermistor is detected as open or shorted.

 

F5E1 – Lid Switch Fault

  • Fault is displayed if Lid Switch has not been detected after multiple wash cycles.
  • User presses START with lid open.
  • The main control cannot detect the lid switch opening and closing properly.

 

F5E2 – Lid Lock Fault

Fault is displayed if Lid Lock has not moved into locked position or motor cannot be powered.

  • Lid is not closed completely due to interference.
  • Check for lock interference with lock striker.
  • Wash media buildup (detergent, lint, etc.) is preventing the lock mechanism from sliding.
  • Main control detects open lid switch when attempting to lock.
  • Main control cannot determine if lid lock is in a locked state.

 

F5E3 – Lid Unlock Fault

Fault is displayed if Lid Lock has not moved into unlocked position or motor cannot be powered.

  • Check for lock interference with lock striker.
  • Main control cannot determine if lid lock is in an unlocked state.

 

F5E4 – Lid Not Opened Between Cycles

Fault is displayed if the following conditions occur:

  • User presses START after several consecutive washer cycles without opening lid.

 

F7E1 – Basket Speed Sensor Fault

Fault is displayed when the main control cannot determine the speed of basket.

  • Locked rotor—check that basket, impeller, and motor can rotate freely.
  • Check harness connections from main control to motor and shifter.

 

F7E5 – Shifter Fault

Fault is displayed when the main control cannot determine the position of shifter.

  • Check harness connections from main control to motor and shifter.
  • Observe shifter operation.

 

F7E6 – Motor Fault

Indicates an open clockwise or counterclockwise circuit of the motor.

  • Open windings indicate a bad drive motor.

 

F7E7 – Motor unable to reach target RPM

Fault is displayed when the basket speed sensor detects that the target RPM was not reached.

  • Mechanical friction on drive mechanism or basket (clothing between basket and tub).
  • Weak motor or run capacitor, or no connection to run capacitor.
  • Load off balance. Clothing should be distributed evenly when loading.

 

F8E1 – No Fill or Long Fill

Fault is displayed when the water level does not change for a period of time OR water is present but main control does not detect the water level changing.

  • Is water supply connected and turned on?
  • Low water pressure; fill times longer than six minutes. Are hose screens plugged?
  • Check for proper drain hose installation. Is water siphoning out of the drain hose?
  • Drain hose must not be more than 4.5" (114 mm) into the drain pipe.
  • Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?

 

F8E3 – Overflow Condition

Fault is displayed when main control senses water level that exceeds the washer's capacity.

  • May signify a problem with inlet water valves.
  • Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?
  • Onboard pressure transducer fault.
  • Check for proper drain hose installation. Is water siphoning out of the drain hose?
  • Drain hose must not be more than 4.5" (114 mm) into the drain pipe.
  • Make sure the drain hose is not seated into the drain pipe, and that there is an air gap for ventilation.
  • Ensure drain height is between 39" (991 mm) and 8' (2.4 m) above the floor.

 

F8E5 – Hot and Cold Might be Reversed

Fault is displayed when the hot and cold inlet hoses are reversed.

  • Make sure inlet hoses are connected correctly.
  • If hoses are installed properly, the temperature thermistor may be stuck in low resistance range.

 

F9E1 – Long Drain

Fault is displayed when the water level does not change after the drain pump is on for 10 minutes.

  • Is the drain hose or the drain pump clogged? Check tub sump under impeller for obstructions.
  • Is the drain hose height greater than 8' (2.4 m)?
  • Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?
  • Is the pump running?

 

So, there you have it. We're hoping this information will help solve any issue with your washer. The error codes provide insight into possible problems, but it doesn't end there. Remember, you can always reach out to Neli for expert guidance whenever you need us.

Till next time…

Thomas @ Neli


Whirlpool WTW5105HC1 | Error Codes | DIY Appliance Repair Series

WTW5105HC1 Pic

Welcome to another blockbuster edition of Neli's DIY Appliance Repair Series of up-to-date information about your appliance.

We're back again today looking at the Whirlpool WTW5105HC1 top load washer. I'll go through the error codes to familiarize you with parts of the machine that may be new to you.

As is typical with Whirlpool, they're blowing away the competition with cutting-edge technology and the best workmanship I've seen in many years. The new technology that now vastly improves the function of cycles improves efficiency while keeping water and soap usage to a minimum.

Thankfully, as part of the technology in Whirlpool washers today, they will let you know sooner than later if something isn't right within. And the codes listed here offer suggestions on how to repair the problem. Remember, you can always refer to your tech sheet included with every machine.

If you hit a wall with troubleshooting your machine, reach out to us, and we'll make you feel like a pro in no time! You can't go wrong with our virtual repair combined with your DIY mentality and skill.

I think it's time that we're over the small talk. How about we dive into this machine and get busy?

Service and Fault Codes header

F0E2 – Oversuds

Fault is displayed when suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. The main control will flush water to clear suds. If the water flush is unable to correct the problem, this may indicate:

  • Not using HE detergent.
  • Excessive detergent usage.
  • Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?
  • Mechanical friction on drive mechanism or basket (items between basket and tub).

F0E3 -Overload

Fault is displayed when the main control detects a load size that exceeds the washer's capacity OR basket cannot be turned. This may signify:

  • Load size exceeds washer capacity. Remove excess laundry, then restart the cycle.
  • Mechanical friction on drive mechanism or basket (items between basket and tub).

F0E4 - Spin Limited by Water Temperature

Fault is displayed when the water temperature is too high to have spin at final speed. Speed will be limited to 500 RPM.

  • Check water valve function.

F0E5 - Off Balance Load

  • Fault is stored when an off-balance condition is detected.
  • Check for weak suspension. Basket should not bounce up and down more than once when pushed.
  • Items should be distributed evenly when loading.

F0E7 - Load Detected When Running Clean Washer Cycle

Fault is displayed when clothes are detected in the basket when clean washer cycle is selected.

  • Remove any load from the basket before running clean washer cycle.

F0E8 - Water Ring

Fault is displayed when too much residual water is detected.

  • Run Drain and Spin Cycle.

F0E9 - OB Pause

Fault is displayed when an off balance condition is detected and after user interventions.

  • Check for weak suspension. Basket should not bounce up and down more than once when pushed.
  • Items should be distributed evenly when loading.

F1E1 - Main Control (ACU) Fault

Fault is displayed indicating a main control (ACU) fault.

F1E2 - Motor Drive Module Over Voltage

Fault is stored when the main control detects a problem in the motor drive.

F2E1 HMI Stuck Button

Fault is stored indicating that the user interface is detecting that a button is continuously activated.

F2E2 - HMI Disconnected

Fault is displayed if the HMI is disconnected from the ACU.

F3E2 - Pressure System Fault

Fault is displayed when the main control detects an out of range or absent pressure signal.

  • Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?

F3E3 - Inlet Water Temperature Fault

Fault is stored when the inlet thermistor is detected to be open or shorted.

F3E5 - Mini Bulk System Error

Fault is displayed when the bulk level sensor signal is detected out of range.

  • Check drawer for detergent.

F5E1 - Lid Switch Fault - Lid Is Open

Fault is displayed if lid is in locked state, but lid switch is open; control not sensing the strike in the lid lock.

  • User presses START with lid open.
  • The main control cannot detect the lid switch opening and closing properly.

F5E3 - Lid Lock Will Not Unlock

Fault is displayed when one of the following conditions occurs:

  • Excessive force on lid is preventing lock bolt from retracting.
  • Wash media buildup is preventing lock bolt from retracting.
  • Main control cannot determine if lid lock is in an unlocked state.

F5E4 - Lid Not Opened Between Cycles

Fault is displayed when one of the following conditions occurs:

  • User presses START with lid open.
  • User presses START after a predetermined number of consecutive washer cycles without opening lid.
  • The main control cannot detect the lid switch opening and closing properly.

F6E1 - Communication Error: HMI Cannot Hear ACU

Fault is displayed when communication between the HMI and the ACU has not been detected.

  • Check continuity in the HMI harness.

F6E3 - Communication Error: ACU Cannot Hear MCU

Fault is displayed when communication between the ACU and the MCU has not been detected.

F7E1 - Tachometer missing or Wrong Signal

Fault is stored when the ACU cannot read the speed or power from the tachometer.

  • Check connections to the ACU.
  • Complete Sensor Feedback Motor Speed Tachometer test.

F7E2 - MCI drive failure

Fault is stored when there is a failure within the motor or ACU hardware.

F7E3 - Basket Engaged During Wash
F7E4 - Basket Reengagement Failure

Fault is stored when the main control determines the shifter is not engaging the basket for spin or disengaging it for wash.

  • Check shifter connectors.
  • Check for clothing or another item wedged between the impeller and the basket that could bind them together.
  • Check that the shifter slider moves freely.

F7E6 - Motor Circuit Open

Fault is stored when main control detects one or more of the motor lines is open.

  • Check motor circuit.

F7E7 - Motor unable to reach target RPM

Fault is stored when motor cannot reach the target RPM.

  • Check basket for obstructions.

F7E8 - Motor Drive Module Over Temp

Fault is stored when the main control detects a problem in the motor drive.

F7E9 - Locked Rotor

Fault is stored when the main control determines that the motor is not moving when it is being actively driven.

  • Mechanical friction on drive mechanism or basket (items between basket and tub).

F7EA - Motor Phase Lost

Fault is stored when one or more of the three motor phases is lost or under the current threshold.

F8E1 - Long Fill

Fault is displayed when the water level does not change for a period of time OR water is present but the control does not detect the water level changing.

  • Is water supply connected and turned on?
  • Are hose screens plugged?
  • Water siphoning out of the drain hose?
  • Check for proper drain hose installation.
  • Low water pressure; fill times longer than 10 minutes.
  • Is the pressure hose connection from the tub to the main control pinched, kinked, plugged, or leaking air?

F8E2 - Dispenser System Failure

Fault is displayed when bulk pump is on, but the current is outside of the thresholds.

F8E3 - Overflow or Flood Condition

Fault is displayed when main control senses water level that exceeds washer capacity.

  • Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?
  • Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not be more than 4.5" (0.11 m) into the drain pipe. Make sure drain hose is not sealed into drain pipe, and that there is an air gap for ventilation. Ensure that drain height is between 39" (0.99 m) and 8'(2.4 m) above the floor.
  • May signify problem with water inlet valves.
  • Pressure transducer fault on main control.

F8E6 - Water Hazard

  • Fault is displayed when main control senses water in the tub and the lid has been left open for more than 10 minutes.
  • Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?
  • Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not be more than 4.5" (0.11 m) into the drain pipe. Make sure drain hose is not sealed into drain pipe, and that there is an air gap for ventilation. Ensure that drain height is between 39" (0.99 m) and 8' (2.4 m) above the floor.
  • May signify problem with water inlet valves.
  • Pressure transducer fault on main control.
  • May signify problem with lid lock.

F9E1 - Drain Pump System Problem - Long Drain

Fault is displayed when the water level does not change after the drain pump is on.

  • Is the drain hose or the drain pump clogged?
  • Is the drain hose height greater than 8' (2.4 m)?
  • Is the pressure hose connection from the tub to the main control pinched, kinked, plugged, or leaking air?
  • Too much detergent.
  • Is the pump running?

There is a lot of information here, and we hope you find it helpful. Many things on the newer machines may not be familiar to you, and that's fine. Refer to this post or your Tech Sheet for more information.

Or, if you need help with anything, remember you have Neli standing by to help you dig out of that proverbial hole you might be in. As you know, just book an appointment, and we'll be here to help.

Till next time

Thomas @ Neli