WFW6605MW0 Whirlpool Front Load Washer | Error Codes

WFW6605MW0 Whirlpool Front Load Washer

We're looking at the Whirlpool WFW6605MW0 today, and I'll go through the bevy of error codes for this model. Don't let the high number of error codes worry you, however. This machine has a lot going on under the hood. As an owner of this machine, I'm sure you already know!

This machine is a newer model with the display built into the door. It's handy, convenient, and best of all, it's not subject to spills or, as in the old days, buttons getting stuck thanks to the touchpad.

Another good feature of this machine is the “Load and Go” feature. You can fill the soap dispenser and the machine will use what it needs for every wash without having to add soap for each one separately.

My experience with this model is that it’s dependable and rarely has an issue. But that’s not to say it won’t. I would like to say you’ll never have a problem, but it is a machine after all, and they will break at some point.

That’s why I’m writing this today. That is, to help with troubleshooting via error codes, should the need arise. Remember, if you get stuck on a problem Neli is here to help. Just book an appointment and we’ll be in touch.

Ok, let’s get started…

Service and Fault Codes header

F0El or "rL" - Load detected during Clean Washer cycle
During the cleaning cycle, a load was detected inside the drum. Remove Load and restart the Clean Washer cycle.

  • Load inside the washer during clean cycle.
  • Mechanical friction on drive mechanism or drum.

F0E2 – Oversuds or "Sd"
Fault is displayed when the pressure sensor detects rising suds level. The ACU will flush water in an attempt to clear suds. If the water flush is unable to correct the problem, this may indicate:

  • Not using HE detergent.
  • Excessive detergent usage.
  • Check pressure hose connection from tub to ACU. Is hose pinched, kinked, plugged, or leaking air?

F0E5 - Off Balance Load or "ob"
Fault is displayed when an off-balance condition is detected.

  • Load unbalanced or too large.
  • Load is tightly packed in washer.
  • Washing single items.
  • Balance single item, such as a rug or jeans, with a few extra items.

F0E5 - Off Balance Load or "ob"
Fault is displayed when an off-balance condition is detected.

  • Load unbalanced or too large.
  • Load is tightly packed in washer.
  • Washing single items.
  • Balance single item, such as a rug or jeans, with a few extra items.

F1E1 - Appliance Control Unit Fault
Indicates an ACU fault.

  • Try recycling power to washer.

F1E2 - Appliance Control Unit Fault
Indicates a fault of the motor control section of the ACU.

  • Try recycling power to washer.

F3E1 - Water Level Sensor Fault
Fault is displayed when the ACU detects an out-of-range pressure signal.

  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?

F3E1 - Water Level Sensor Fault
Fault is displayed when the ACU detects an out-of-range pressure signal.

  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?

F3E2 - Wash NTC Fault
Fault is displayed if wash temperature sensor is out of range, or open circuit or short circuit is detected.

F3E5 - Dry NTC Fault
Fault is displayed if dry temperature sensor is out of range, or open circuit or short circuit is detected. The wash function is still operable, but the dry function will not operate.

F3E6 - Accelerometer Fault
Fault is displayed if the Accelerometer failed self-test or experienced orientation error.

  • Replace the Appliance Control Unit (ACU).

F4E1 - Wash heater relay error or no feedback signal
Error is generated when the ACU cannot detect the temperature rise of the wash heater.

F4E2 - Heater Not Turning On
Fault is displayed when the heater has not been turned on.

  • Wash heater relay is not closed.

F4E4 - Vent Fan Motor Fault or Dry Blower Motor Fault
Fault is displayed if open circuit or short circuit of Vent Fan or Dry Blower Motor is detected (component fault is based on model tested).

F5E1 - Door Switch Fault
Fault is displayed when the following condition occurs.

  • Door switch is open while the door is locked for more than 5 seconds.

F5E2 - Door Lock Will Not Lock or Door Lock Failure
Fault is displayed when one of the following conditions occur:

  • Door will not close completely due to interference.
  • ACU detects open door switch when attempting to lock.
  • ACU cannot determine if door lock is in a locked state.

F5E3 - Door Unlock Failure

  • Fault is displayed when one of the following conditions occur:
  • The washer is unable to unlock the door.
  • ACU cannot determine if door lock is in an unlocked state

F5E4 or "dr" - Door Not Open Between Cycles
Fault is displayed when one of the following conditions occur:

  • User presses START with door open.
  • User presses START after a predetermined number of consecutive washer cycles without opening the door.
  • The ACU cannot detect the door switch opening and closing properly.

F6E1 - Communication Error: ACU Cannot Hear HMI
Fault is displayed when communications between the HMI and ACU has not been detected.

  • Try recycling power to washer.

F6E2 - Communication Error: HMI Cannot Hear ACU
Fault is displayed when communications between the HMI and ACU has not been detected.

  • Try recycling power to washer.

F6E3 - No Communication between the ACU and MCU.
Fault is displayed when communications between the ACU and Motor Controller has not been detected.

  • Try recycling power to washer.

F7E2 - Motor Control/Internal Fault
Fault is displayed when the ACU has detected a problem with the motor.

  • Try recycling power to washer.
  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies.

F7E8 - Motor Control/Over Temp Detected
Fault is displayed when the ACU has detected a problem with the motor. Try recycling power to washer.

  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies.

F7E9 – Motor - Locked Rotor

  • Check motor circuit.

F7EA or F7E10 - Motor Control/Lost Phase Fault
Fault is displayed when the ACU has detected a problem with the motor.

  • Try recycling power to washer.
  • Check harness continuity and connections between ACU and motor.

F7EC or F7E12 - Motor Control/Motor Overload Fault
Fault is displayed when the ACU has detected a problem with the motor.

  • Try recycling power to washer
  • Check harness continuity and connections between ACU and motor.
  • Check AC and DC supplies.

F8E1 or "Lo" "FL" - Long Fill
Fault is displayed when the water level does not change for a period of time OR water is present, but the ACU does not detect the water level changing.

  • Is water supply connected and turned on?
  • Are water supply hoses kinked?
  • Are hose screens plugged?
  • Low water pressure; fill times longer than 10 minutes.
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?

F8E3 – Overflow

  • Make sure drain hose and drain pump filter are not plugged.
  • Verify functionality of water inlet valve, water IeveI sensor, and drain/recirculation pump.

F9E1 - Long Drain
Fault is displayed when the water level sensor does not change after the drain pump is on.

  • Check drain hose installation for proper height.
  • Check drain hose and filter for obstructions, and make sure drain hose is not sealed into drain pipe.
  • Is the pressure hose connection from the tub to the pressure switch pinched, kinked, plugged, or leaking air?
  • Check functionality of drain/recirculation pump.


FCE0 - Wi-Fi Error

  • HMI cannot communicate with the Wi-Fi module.

This list should cover just about any error you might ever see. You can also refer to the Tech Sheet supplied with your machine, but sometimes they come up missing. That’s why these posts are so valuable.

As I said earlier, if you get stuck on a repair or with troubleshooting, we’re always here for you. Book an appointment with us, and together we’ll figure it out.

Till then…

Thomas @ Neli


Whirlpool WTW4816FW1 Topload Washer | Error Codes

WTW4816FW1

Welcome to another edition of Neli’s DIY Appliance Repair Series. Today, I’m highlighting the Whirlpool WTW4816FW1 topload washer and its error codes to help you troubleshoot issues that might arise. 

In my experience, this washer handles what you throw at it, but please, use common sense. 

They’re not designed for king-size blankets and comforters. Although the machine will probably wash them fine, the unseen damage to the mechanical components worries me. 

Besides, the issue of washability comes to light, too. Any time the clothes, blankets, etc., get packed into the basket, the cleaning process can’t do its job. 

With the HE process, cleaning happens when the initial water fill dampens the clothes, and the HE soap and water mixture combine to gently clean the clothes during agitation. It’s not the agitator that does the cleaning; the damp clothes rubbing against each other do the most work. That explains why the HE process doesn’t require the amount of water you expect. 

Speaking of washing, if you ever notice a screeching sound coming from somewhere on the top or back of the machine, Whirlpool detected an issue with the ACU (main control) that can cause this mysterious noise. 

This noise is easily confused with gearcase/transmission sounds but may actually be coming from a triac on the ACU. 

The serial numbers affected are in the range C10000000 - CX4900000. If your machine is in this range, the ACU will need replacing. Be sure to book an appointment with Neli; we can help you determine if that’s the case or maybe find another cause of the noise. 

Ok, we’re off to the fun part. Let’s get to the error codes, so you fix your stuff! 

Service and Fault Codes header

Activating Diagnostic Test Modes

I’ll show you how to access the service diagnostics, but use this with caution. 

Careful here. You can mess things up if you decide to branch off and try things you’re not sure about. 

I’m showing you this so you can easily view past and present error codes to simplify troubleshooting. 

FAULT CODE DISPLAY MODE

Fault Code Display Mode

Next, take a look at how the error codes are displayed and what the “F” and “E” codes designate. Then, you’ll see the list of error codes, their causes, and some tips where applicable. 

Fault Code Display Mode II

Service and Fault Codes header

CONTINUED...

F0E0No Fault

F0E2 – Over Suds Condition Detected

Fault is displayed when Suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. The main control will flush water in an attempt to clear Suds. If the water flush is unable to correct the problem, this may indicate:

  1.     Not using HE detergent.
  2.     Excessive detergent usage.
  3.     Check pressure hose connection from tub to pressure sensor. Is the hose pinched, kinked, plugged, or leaking air?
  4.     Mechanical friction on drive mechanism or basket. (Clothing between basket and tub.)

F0E4 – High Water Temperature In Rinse Cycle

Fault is displayed when washer detects water temperature 105° or higher during rinse cycle.

  1.     Hot water getting in. Make sure inlet hoses are connected correctly.
  2.     If hoses are installed properly, temperature thermistor may be stuck in low resistance range.

F0E5 - Off-Balance Load Detected

Fault is displayed when an off-balance condition is detected.

  1.     Check for weak suspension. Basket should not bounce up and down more than once when pushed.
  2.     Clothing should be distributed evenly when loading.

F1E1 – Main Control Fault

F1E2 – Motor Control Fault

Indicates a fault of the motor control section of the main control.

F2E1 - Stuck Key

  1.     One or more keys on the User Interface were actuated for 15 consecutive seconds.

F2E3 - Mismatch of Main Control and UI

The User Interface identification does not match the expected value in the Main Control Board.

  1.     A fault occurs during Diagnostic Test Mode if a mismatch of main control and UI is identified.

F3E1 - Pressure System Fault

Fault is displayed when the Main Control detects an out-of-range pressure signal.

  1.     Check pressure hose connection from tub to pressure sensor.
  2.     Is hose pinched, kinked, plugged, or leaking air?

F3E2 - Inlet Water Temperature Fault

Fault is displayed when the Inlet Thermistor is detected to be open or shorted. 

F5E1 – Lid Switch Fault

Fault is displayed if lid is in locked state, but lid switch is open; control not sensing the strike in the lid lock.

  1.     User presses START with lid open.
  2.     The main control cannot detect the lid switch opening and closing properly.
  3.     Strike not assembled correctly on the lid.
  4.     Lid lock bezel not installed correctly (must be square to embossing and flush to top).

F5E2 – Lid Lock Fault

Fault is displayed if Lid Lock has not moved into locked position or motor cannot be powered.

  1.     Lid is not closed completely due to interference.
  2.     Check for lock interference with lock striker.
  3.     Wash media buildup (detergent, lint, etc.) is preventing the lock mechanism from sliding.
  4.     Main control detects open lid switch when attempting to lock.
  5.     Main control cannot determine if lid lock is in a locked state.

F5E3 - Lid Unlock Fault

Fault is displayed if Lid Lock has not moved into unlocked position or motor cannot be powered.

  1.     Check for lock interference with lock striker.
  2.     Main control cannot determine if lid lock is in an unlocked state.

F5E4 - Lid Not Opened Between Cycles

Fault is displayed if the following conditions occur:

  1.     User presses START after several consecutive washer cycles without opening lid.

F7E1 - Basket Speed Fault

Fault is displayed when the main control cannot determine speed of basket, or speed changes too quickly.  

  1.     Locked rotor—check that basket, impeller, and motor can rotate freely.
  2.     Check harness connections from main control to motor and shifter.
  3.     Control not sensing the basket move in spin.   
  4.     Bad motor capacitor, motor or capacitor connector disconnected, or broken wires to motor or capacitor.
  5.     Belt is off or pulley is loose—check drive belt. Verify that belt is fully installed on both pulleys. Also, check that the pulleys are fastened securelv to the motor shaft and agitator shaft.

F7E5 - Shifter Fault

Fault is displayed when the main control cannot determine position of shifter.

  1.     Check harness connections from main control to motor and shifter.
  2.     Observe shifter operation.

F7E6 - Motor Fault

Indicates an open clockwise or counterclockwise circuit of the motor.

F7E7 - Motor Unable to Reach Target RPM

Fault is displayed when basket speed sensor detects that target RPM was not reached.

  1.     Mechanical friction on drive mechanism or basket (clothing between basket and tub).
  2.     Weak motor or run capacitor, or no connection to run capacitor.
  3.     Load off balance. Clothing should be distributed evenly when loading.

F8E1 - No Fill, Long Fill

Fault is displayed when the water level does not change for a period of time OR water is present but main control does not detect the water level changing.

  1.     Is water supply connected and turned on?
  2.     Low water pressure; fill times longer than six minutes. Are hose screens plugged?
  3.     Check for proper drain hose installation. Is water siphoning out of the drain hose?
  4.     Drain hose must not be more than 4.5" (114 mm) into the drain pipe.
  5.     Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?

F8E3 - Overflow Condition

Fault is displayed when the hot and cold inlet hoses are reversed.

  1.     Make sure inlet hoses are connected correctly.
  2.     If hoses are installed properly, temperature thermistor may be stuck in low resistance range.

F9E1 - Long Drain

Fault is displayed when the water level does not change after the drain pump is on for 10 minutes.

  1.     Is the drain hose or the drain pump clogged? Check tub sump under impeller for obstructions.
  2.     Is the drain hose height greater than 8' (2.4 m)?
  3.     Too much detergent.
  4.     Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?

This brings to a close another insightful and interesting (we hope) post about your Whirlpool washer! Neli’s goal is to help our DIY friends whenever we can. After all, it’s people like you that make Neli possible! 

Remember that we are here to help and whenever you get stuck and need us, feel free to book an appointment and we’ll help get your machine running its best!

See you soon.

Thomas @ Neli


DIY Appliance Repair Series | WTW4815EW0 Whirlpool Top Load Washer | Error Codes

WTW4815EW0 PIC

This Whirlpool model WTW4815EW0 is a popular Whirlpool washer because it's not too fancy, moderately priced, and reliable.

I've been in many homes over the years, and I can tell you I've seen more of these newer Whirlpools than any other type or model.

They're dependable machines, and most people love them for their efficiency and money savings compared to what they dealt with before buying this model.

Of course, it goes without saying if you follow the directions and learn about washing with HE technology, you'll see a huge difference from the old way of washing your clothes.

I said that because many customers wouldn't accept HE technology, and most wanted to go back to conventional washing. It always took some convincing, but they were glad they switched once they saw the difference.

Part of the instructions mention proper loading. Basically, keep your loads on the normal side, which means if you feel compelled to use a broom handle to stuff your washer with clothes, this model might not be the one for you!

Yes, I really did see a woman using one, and after we laughed out loud and I showed her the difference between conventional and HE washing, she realized how things have changed for the better. I think she's sold on HE from now on.

Activating the Service Diagnostic Mode

Ok, on to the error codes. I'll be showing you the error codes you may see with this machine, but rest assured, provided you take care of the machine, you won't see many. Just in case you do, they're listed here for your convenience.

If you happen to run across an issue you can't figure out, just book an appointment with one of our technicians, and we'll do a virtual service call with you to assist you in troubleshooting and then assist you in repairing the problem if needed.

The diagram here shows how to enter the diagnostic mode to view the error codes.

It might take a few tries, but you will succeed. After each unsuccessful attempt, turn the control knob CCW a few times to start over.

FAULT CODE DISPLAY MODE

Fault Code Display Mode

 

Fault Code Display Mode II

Service and Fault Codes header

 

 

F0E0No Fault

 

F0E2 – Over Suds Condition Detected

Fault is displayed when Suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. The main control will flush water in an attempt to clear Suds. If the water flush is unable to correct the problem, this may indicate:

  1. Not using HE detergent.
  2. Excessive detergent usage.
  3. Check pressure hose connection from tub to pressure sensor. Is the hose pinched, kinked, plugged, or leaking air?
  4. Mechanical friction on drive mechanism or basket. (Clothing between basket and tub.)

 

F0E4 – High Water Temperature In Rinse Cycle

Fault is displayed when washer detects water temperature 105° or higher during rinse cycle.

  1. Hot water getting in. Make sure inlet hoses are connected correctly.
  2. If hoses are installed properly, temperature thermistor may be stuck in low resistance range.

 

F0E5 - Off-Balance Load Detected
Fault is displayed when an off-balance condition is detected.

  1. Check for weak suspension. Basket should not bounce up and down more than once when pushed.
  2. Clothing should be distributed evenly when loading.

 

F1E1 – Main Control Fault

 

F1E2 – Motor Control Fault

Indicates a fault of the motor control section of the main control.

 

F2E1 - Stuck Key

  1. One or more keys on the User Interface were actuated for 15 consecutive seconds.

 

F2E3 - Mismatch of Main Control and UI

The User Interface identification does not match the expected value in the Main Control Board.

  1. A fault occurs during Diagnostic Test Mode if a mismatch of main control and UI is identified.

 

F3E1 - Pressure System Fault
Fault is displayed when the Main Control detects an out-of-range pressure signal.

  1. Check pressure hose connection from tub to pressure sensor.
  2. Is hose pinched, kinked, plugged, or leaking air?

 

F3E2 - Inlet Water Temperature Fault

Fault is displayed when the Inlet Thermistor is detected to be open or shorted.

 

F5E1 – Lid Switch Fault

Fault is displayed if lid is in locked state, but lid switch is open; control not sensing the strike in the lid lock.

  1. User presses START with lid open.
  2. The main control cannot detect the lid switch opening and closing properly.
  3. Strike not assembled correctly on the lid.
  4. Lid lock bezel not installed correctly (must be square to embossing and flush to top).

 

F5E2 – Lid Lock Fault
Fault is displayed if Lid Lock has not moved into locked position or motor cannot be powered.

  1. Lid is not closed completely due to interference.
  2. Check for lock interference with lock striker.
  3. Wash media buildup (detergent, lint, etc.) is preventing the lock mechanism from sliding.
  4. Main control detects open lid switch when attempting to lock.
  5. Main control cannot determine if lid lock is in a locked state.

 

F5E3 - Lid Unlock Fault

Fault is displayed if Lid Lock has not moved into unlocked position or motor cannot be powered.

  1. Check for lock interference with lock striker.
  2. Main control cannot determine if lid lock is in an unlocked state.

 

F5E4 - Lid Not Opened Between Cycles

Fault is displayed if the following conditions occur:

  1. User presses START after several consecutive washer cycles without opening lid.

 

F7E1 - Basket Speed Fault

Fault is displayed when the main control cannot determine speed of basket, or speed changes too quickly.

  1. Locked rotor—check that basket, impeller, and motor can rotate freely.
  2. Check harness connections from main control to motor and shifter.
  3. Control not sensing the basket move in spin.
  4. Bad motor capacitor, motor or capacitor connector disconnected, or broken wires to motor or capacitor.
  5. Belt is off or pulley is loose—check drive belt. Verify that belt is fully installed on both pulleys. Also, check that the pulleys are fastened securelv to the motor shaft and agitator shaft.

 

F7E5 - Shifter Fault
Fault is displayed when the main control cannot determine position of shifter.

  1. Check harness connections from main control to motor and shifter.
  2. Observe shifter operation.

 

F7E6 - Motor Fault

Indicates an open clockwise or counterclockwise circuit of the motor.

F7E7 - Motor Unable to Reach Target RPM
Fault is displayed when basket speed sensor detects that target RPM was not reached.

  1. Mechanical friction on drive mechanism or basket (clothing between basket and tub).
  2. Weak motor or run capacitor, or no connection to run capacitor.
  3. Load off balance. Clothing should be distributed evenly when loading.

 

F8E1 - No Fill, Long Fill

Fault is displayed when the water level does not change for a period of time OR water is present but main control does not detect the water level changing.

  1. Is water supply connected and turned on?
  2. Low water pressure; fill times longer than six minutes. Are hose screens plugged?
  3. Check for proper drain hose installation. Is water siphoning out of the drain hose?
  4. Drain hose must not be more than 4.5" (114 mm) into the drain pipe.
  5. Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?

 

F8E3 - Overflow Condition
Fault is displayed when the hot and cold inlet hoses are reversed.

  1. Make sure inlet hoses are connected correctly.
  2. If hoses are installed properly, temperature thermistor may be stuck in low resistance range.

 

F9E1 - Long Drain

Fault is displayed when the water level does not change after the drain pump is on for 10 minutes.

  1. Is the drain hose or the drain pump clogged? Check tub sump under impeller for obstructions.
  2. Is the drain hose height greater than 8' (2.4 m)?
  3. Too much detergent.
  4. Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?

As always, we hope our post today inspires you to fix your own stuff because it's rewarding and can save you some serious money. But we already know that nothing is too difficult in the heart of a true DIYer like yourself. And we also know from experience that sometimes, we run across something that just kicks our butt, and we need some help. That’s the best time to book an appointment with Neli – problem solved!

See you soon.

Thomas @ Neli


DIY Appliance Repair Series | WTW8120HC0 Whirlpool Top Load Washer | Error Codes

WTW8120HC0 PIC

The Whirlpool WTW8120HC series of top load washers is a newer version of their revamped top-loaders with excellent features. 

I like the new, more robust drive system best about this series of washers. Long ago are the days of the floating basket that presented so many problems that Whirlpool had to make some design changes quickly. 

But, Whirlpool did what Whirlpool does. They respond and retool their designs with better technology and even better performance. One of the machines that came out of a years-long brainstorming session is our model under discussion today. 

They refined this new machine, as you can see from the picture, and inside, the changes in how the cycles intelligently work their way to the finish are nothing short of impressive. Compared to other machines supposedly in the same league, this machine comes out on top in every category. 

I’m going through the most common error codes you see in the field more often than the others. One thing I want to stress is that this model doesn’t have silly problems overlooked in the design phase. 

Any problem is usually minor and easily fixed, assuming you’re a dedicated DIYer like all Neli readers! You can book an appointment here. Whatever the problem with your appliance, we’ll help you every step of the way. 

Accessing the Service Mode

To enter Service Mode, press the ‘Select/Enter’ key (Key 2) located on the upper right of the display in the figure below:

Entering Service Mode 1

NOTE: The layout shown above doesn’t show labels per the HMI (user interface) keys. The name of each key may vary with model. The relative position to the screen identifies the key’s function.

NAVIGATION
Use ‘Left’ and ‘Right’ keys to step through pages. When the desired screen is reached, press ‘Select/Enter’ to enter into this screen or activate the action. Use the ‘Back/Exit’ key to return to the previous screen or cancel an action.

When the desired screen is reached, press ‘Select/Enter’ to enter into this screen or activate the action. Use the ‘Back/Exit’ key to return to the previous screen or cancel an action. 

EXITING SERVICE MODE 

To exit from Service Mode back to customer operation, there are two options:

1. Navigate to the ‘Exit Service Mode’ screen from Service Mode.
2. Repeatedly press the ‘Back/Exit’ button until the screen returns to customer operation mode.

 

Fault/Error Code Display Method 

Fault codes are displayed in the format F# E#. The F# indicates the suspect System/Category. The E# indicates the suspect Component system. Up to four Fault/Error codes may be stored. 

Active Fault Code Display in Service Test Mode

During any Service Mode operation, a fault could occur. Depending on the specific fault, the display may show the active fault code. Only one active fault code can be displayed at a time. All fault codes will be recorded in “Fault History”. 

Clear Fault History
To clear stored fault codes, enter Service Mode, then Fault History. Use the ‘Left’ and ‘Right’ keys to navigate to ‘Clear Fault History’. Press the ‘Select/ Enter’ key to clear all faults.

Service and Fault Codes header

F0E2 - Oversuds
Fault is displayed when suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. The main control will flush water in an attempt to clear suds. If the water flush is unable to correct the problem, this may indicate:

 

  1. Not using HE detergent. 
  2. Excessive detergent usage. 
  3. Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?  
  4. Mechanical friction on drive mechanism or basket (items between basket and tub).

 

F0E3 - Overload
Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify: 

 

  1. Load size exceeds washer capacity. Remove excess laundry, then restart the cycle. 
  2. Mechanical friction on drive mechanism or basket (items between basket and tub).

 

F0E4 - Spin Limited by Water Temperature
Fault is displayed when the water temperature is too high to spin at final speed. Speed will be limited to 500 RPM.  

  1. Check water valve function.

F0E5 - Off-Balance Load
Fault is stored when an off-balance condition is detected.

 

  1. Check for weak suspension. Basket should not bounce up and down more than once when pushed. 
  2. Items should be distributed evenly when loading.

 

F0E9 - OB Pause
Fault is displayed when an off-balance condition is detected and after user interventions.
 

  1. Check for weak suspension. Basket should not bounce up and down more than once when pushed. 
  2. Items should be distributed evenly when loading.

 

F1E1 - Main Control (ACU) Fault 

Fault is displayed indicating a main control (ACU) fault. 

 

F1E2 - Motor Drive Module Over Voltage 

Fault is stored when the main control detects a problem in the motor drive. 

 

F2E1 - HMI (user interface) Stuck Button

Fault is stored indicating that the user interface is detecting that a button is continuously activated. 

 

F2E2 - HMI Disconnected
Fault is displayed if the HMI is disconnected from the ACU.

 

F3E2 - Pressure System Fault
Fault is displayed when the main control detects an out-of-range or absent pressure signal.

  1. Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?

 

F3E3 - Inlet Water Temperature Fault
Fault is stored when the inlet thermistor is detected to be open or shorted. 

 

F3E5 - Mini Bulk System Error
Fault is displayed when the bulk level sensor signal is detected out of range.

 

F5E3 - Lid Lock Will Not UNLOCK
Fault is displayed when one of the following conditions occurs:  

  1. Excessive force on lid is preventing lock bolt from retracting.  
  2. Wash media buildup is preventing lock bolt from retracting.  
  3. Main control cannot determine if lid lock is in an unlocked state.  

 

F5E3 - Lid Lock Will Not LOCK: Fault is displayed when one of the following conditions occurs:  

  1. Check lid lock for obstructions.

 

F6E1 - Communication Error: HMI Cannot Hear ACU
Fault is displayed when communication between the HMI and the ACU has not been detected. 

 

F6E3 - Communication Error: ACU Cannot Hear MCU
Fault is displayed when communication between the ACU and the MCU has not been detected. 

 

F7E1 - Tachometer missing or Wrong Signal 

Fault is stored when the ACU cannot read the speed or power from the tachometer.

  1. Check connections to the ACU.

 

F7E2 - MCI drive failure

Fault is stored when there is a failure within the motor or ACU hardware.

 

F7E3 - Basket Engaged During Wash
F7E4 - Basket Re-engagement Failure

Fault is stored when the main control determines the shifter is not engaging the basket for spin or disengaging it for wash.

 

  1. Check shifter connectors. 
  2. Check for clothing or another item wedged between the impeller and the basket that could bind them together.  
  3. Check that the shifter slider moves freely.

 

F7E6 - Motor Circuit Open 

Fault is stored when main control detects one or more of the motor lines is open.  

  1. Check motor circuit.

 

F7E7 - Motor unable to reach target RPM 

Fault is stored when motor cannot reach the target RPM. 

  1. Check basket for obstructions

 

F7E8 - Motor Drive Module Over Temp 

Fault is stored when the main control detects a problem in the motor drive. 

 

F7E9 - Locked Rotor 

Fault is stored when the main control determines that the motor is not moving when it is being actively driven.  

  1. Mechanical friction on drive mechanism or basket (items between basket and tub). 

 

F7EA - Motor Phase Lost

Fault is stored when one or more of the three motor phases is lost or under the current threshold.

 

F8E1 - Long Fill 

Fault is displayed when the water level does not change for a period of time OR water is present but the control does not detect the water level changing.  

  1. Is water supply connected and turned on? 
  2. Are hose screens plugged? 
  3. Is water siphoning out of the drain hose?  
  4. Check for proper drain hose installation.  
  5. Low water pressure; fill times longer than 10 minutes. 
  6. Is the pressure hose connection from the tub to the main control pinched, kinked, plugged, or leaking air? 

 

F8E2 - Dispenser System Failure

Fault is displayed when bulk pump is on but the current is outside of the thresholds.

 

F8E3 - Overflow or Flood Condition 

Fault is displayed when main control senses water level that exceeds washer capacity. 

  1. Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?  
  2. Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not be more than 4.5" (114 mm) into the drain pipe. Make sure drain hose is not sealed into drain pipe, and that there is an air gap for ventilation. Ensure that drain height is between 39" (991 mm) and 8' (2.4 m) above the floor.  
  3. May signify problem with water inlet valves. 
  4. Pressure transducer fault on main control.

 

F8E6 - Water Hazard 

Fault is displayed when main control senses water in the tub and the lid has been left open for more than 10 minutes.  

  1. Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?  
  2. Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not be more than 4.5" (114 mm) into the drain pipe. Make sure drain hose is not sealed into drain pipe, and that there is an air gap for ventilation. Ensure that drain height is between 39" (991 mm) and 8' (2.4 m) above the floor.  
  3. May signify problem with water inlet valves. 
  4. Pressure transducer fault on main control. dzMay signify problem with lid lock.

 

F9E1 - Drain Pump System Problem - Long Drain 

Fault is displayed when the water level does not change after the drain pump is on. 

  1. Is the drain hose or the drain pump clogged? 
  2. Is the drain hose height greater than 8' (2.4 m)? 
  3. Is the pressure hose connection from the tub to the main control pinched, kinked, plugged, or leaking air?  
  4. Too much detergent.
  5. Is the pump running?

 

All of us at Neli hope this information helps you get to a solution to your appliance issue. We know it’s sometimes hard to know the next steps. That’s when it’s a good time to set up a virtual appointment with us. We’re happy to help!  

See you next time. 

Thomas

 


DIY Appliance Repair Series | WED560LHW Series Whirlpool Dryer | Error Codes

Whirlpool WED560LHW Series Long Vent DryerRemember the days when you had to be mindful of the length of the dryer vent to prevent long dry times and a whole slew of other airflow issues? Thanks to this model with its long-vent option, you now have a maximum length of 160’ instead of the normal 30’. Consider yourself one of the lucky ones!  

And, I like the “in-door” diagnostics that allow easy access to settings and options. Today’s post focuses on error codes and how to access them. This is the Whirlpool WED560LHW series 27” electric dryer.  

Before getting into the error codes, I want to mention a bulletin from Whirlpool. It addresses a vibration problem that seems hard to find because it seems to change places when you’re looking for it. It comes from one of two places, and sometimes both.  

First, check the seal around the blower shroud. It might be missing or not heavy enough to do the job. Another place is at the base of the drive motor bracket where it mounts to the base of the dryer. Sometimes there is a gap here that allows the motor bracket to vibrate.  

The part number for the kit is W11401018 and contains a foam seal and aluminum tape. Whirlpool includes full instructions in the kit.  

To view the error codes and then clear them, you’ll need to get into the service diagnostics mode. Here’s how to do that:  

ACTIVATING the SERVICE DIAGNOSTIC MODE 

  1. Be sure the dryer is in standby mode (plugged in with all indicators off).
  2. Select any three (3) buttons except POWER and START, and follow the steps below using the same three buttons. Remember the buttons and the order they were pressed.  

Within 8 seconds: 

  • Press and release the 1st selected button 
  • Press and release the 2nd selected button 
  • Press and release the 3rd selected button 
  • Repeat this 3-button sequence 2 more times

3. If this test mode has been entered successfully, all indicators on the console are illuminated for 5 seconds, with “888” or “88” showing in the Estimate Time  Remaining, 2 or 3-digit display. If there are no saved fault codes, all indicators on the console will momentarily turn off, and then only the 7-segment display will come back on and display “888” or “88”. 

FAULT/ERROR CODES 
 

Fault/Error Code Display Method  

The control displays the fault codes by alternately showing F# and E#.  

  • All fault codes have an F# and an E#.  
  • The F# indicates the suspect System/Category.  
  • The E# indicates the suspect Component system.  
  • Up to five Fault/Error codes may be stored. When the oldest fault code is displayed, additional presses of the 3rd button will result in a triple beep, then display of the most recent fault code. If each press of the 3rd button results in a triple beep and the display shows “888”, no saved fault codes are present. 

Customer Fault/Error Codes 

  • PF Power Failure - PF indicates that a power failure occurred while the dryer was running. Press START to continue the cycle, or press POWER to clear the display. 

Service and Fault Codes header

  • F1E1 Motor or Heater Failure or Connector Problem – Indicates no voltage detected at the heater relay. Unplug the dryer or disconnect power and check that the wires are plugged into the heater element(s) and at the relay(s) on the ACU.  
  • F3E1 Exhaust Thermistor – Open or shorted. Indicates that the exhaust thermistor is open or shorted. If the resistance as checked across the terminals is >50k ohms, the thermistor is open, and shorted if the resistance drops to <500 ohms. This may occur if the J14 connector is not plugged into the ACU.  
  • F3E2 Moisture Sensor 1 – Indicates the moisture strip is open or shorted. This fault code will only appear when in the service diagnostic mode.  
  • F3E3 Inlet Thermistor Open/Shorted - Indicates that the inlet thermistor is open or shorted. If the resistance as checked is >245K ohms, the inlet thermistor is open, and shorted if the resistance drops to <328 ohms. This may occur if the J14 connector is not plugged into the ACU. 
  • F3E5 Moisture Sensor 2 Open/Shorted (only Quad Sense models) - Indicates the second moisture sensor strip is open or shorted. This fault code will only appear when in the service diagnostic mode. 
  • F6E1 or F6E2 - ACU – HMI Communication Error - Indicates that the ACU and HMI have not communicated for a specified amount of time. Unplug dryer or disconnect power. Check the harness continuity and connections between the ACU and HMI. Check AC and DC supplies. Replace the HMI or the ACU. (Human Machine Interface or the Appliance Control Unit).  
  • FCE1 WiFi Module Communications Lost - Indicates that the WiFi Module has not responded for a specified amount of time. Unplug dryer or disconnect power. Check WiFi Module at HMI. Replace HMI. 

I hope the information helps our fellow DIYers out there. We always try to keep things interesting and present a quick and straightforward way to access important information about your appliances. But, if you ever get stuck and need a hand, feel free to set up an appointment with Neli and we’ll guide you through the problem.  

See you next time. 

Thomas @ Neli 

 


DIY Appliance Repair Series | WED72HEDW1 Whirlpool Dryer | Error Codes

WED72HEDW1 Whirlpool DryerThis is the Duet Sport dryer that we’ll be talking about today. For our DIYers, you’ll be glad you’re working on this model. This is a straightforward, no-frills unit that just works. But, like any machine, certain parts do wear out. Fortunately, the Duet has only a few minor issues that do persist. I’ll talk about the two issues I used to see often. But first, let’s get into the error codes.  

First things first. To view the error codes and then clear them, you’ll need to get into the service diagnostics mode. Here’s how to do that:  

ACTIVATING the SERVICE DIAGNOSTIC MODE 

  1. Be sure the dryer is in standby mode (plugged in with all indicators off).
  2. Select any three (3) buttons except POWER, and follow the steps below using the same three buttons. Remember the buttons and the order they were pressed.  

Within 8 seconds: 

  • Press and release the 1st selected button 
  • Press and release the 2nd selected button 
  • Press and release the 3rd selected button 
  • Repeat this 3-button sequence 2 more times 

3. If this test mode has been entered successfully, all indicators on the console are illuminated for 5 seconds, with “888” or “88” showing in the Estimate Time Remaining, 2 or 3 digit display. If there are no saved fault codes, all indicators on the console will momentarily turn off, and then only the 7-segment display will come back on and display “888” or “88”. 

FAULT/ERROR CODES  

Fault/Error Code Display Method  

The control displays the fault codes by alternately showing F# and E#.  

  • All fault codes have an F# and an E#.  
  • The F# indicates the suspect System/Category.  
  • The E# indicates the suspect Component system.  
  • Up to four Fault/Error codes may be stored. When the oldest fault code is displayed, additional presses of the 3rd button will result in a triple beep, then display of the most recent fault code. If each press of the 3rd button results in a triple beep and the display shows “888” or “88”, no saved fault codes are present. 

Customer Fault/Error Codes 

  • PF Power Failure - PF indicates that a power failure occurred while the dryer was running. Press START to continue the cycle, or press POWER to clear the display. 
  • L2 Low Line Voltage - L2 indicates low L2 voltage (less than 50 V) is detected at the CCU. 

Service and Fault Codes header

  • F1E1 Cycle Control Unit (CCU) Problem - Indicates a CCU problem. Verify all connections to and from the CCU. If all connections check good, it’s best to replace the CCU.  
  • F2E1 User Interface (UI) Problem (stuck button) - Indicates a stuck button (depressed for over 20 seconds) or UI mismatch. This fault code will ONLY appear when in the service diagnostic mode.  
  • F3E1 Exhaust Thermistor Open - Indicates that the exhaust thermistor is open. Temperature drops below 18° F (> 50k ohms). 
  • F3E2 Exhaust Thermistor Shorted - Indicates that the exhaust thermistor has shorted. Temperature above 250° F (< 500 ohms).  
  • F3E3 Inlet Thermistor Open - Indicates that the inlet thermistor is open. Temperature drops below 18° F (>245k ohms).  
  • F3E4 Inlet Thermistor Shorted - Indicates that the inlet thermistor is shorted. Temperature above 391° F (< 328 ohms).  
  • F3E5 Inlet and Exhaust Thermistor Open - Indicates that the inlet and exhaust thermistors are open. Will occur if the P14 connector is not plugged into the CCU. 
  • F3E6 Moisture Sensor Open - Indicates the moisture sensor strip is open. This fault code will only appear when in the service diagnostic mode.  
  • F3E7 Moisture Sensor Shorted - Indicates that the moisture sensor strip has shorted. This fault code will ONLY appear when in the service diagnostic mode.  
  • F4E1 Heater Relay or Connector Problem - Indicates no voltage detected at the heater relay. This fault code appears ONLY when in the Diagnostic Test Mode. Unplug dryer or disconnect power and check that the wires are plugged into the heater element(s) and the relay(s) on the CCU. 
  • F4E3 Restricted Air Flow - Indicates low air flow that may affect dryer performance. Confirm that airflow system is not blocked, check lint screen, exhaust duct, exhaust fan. 
  • F4E4 L2 Line Voltage Error - Indicates low L2 voltage (less than 50 V) is detected at the CCU.  
  1. Check to see if a household fuse has blown or a circuit breaker.
  2. Confirm the power cord is properly installed and plugged in.
  3. Unplug dryer or disconnect power and check the relay.

Gas Models Only: Unplug dryer or disconnect power and check the P14 connection on the CCU. (Harness loopback on Pins 4 & 5). 

  • F6E1 Communication error – UI to CCU – Communication between the CCU and UI has not been detected. If all connections are good, including the harness, replace the user interface (UI). 
  • F6E2 Communication error – CCU to UI – Communication between the UI and CCU has not been detected. If all connections are good, including the harness, replace the CCU. 

Two Common Issues with the Duet Dryer 

  1. The idler pulley will let off a squeal that will run you out of the house, unless of course you have a new idler pulley on the shelf, you won’t have to put up with it for long. You can replace this part in about 20 minutes if you know exactly how to get to everything. If you need help with this, Neli is standing by to give you a hand.  

The idler assembly is #39 in the breakdown below:  

Idler pulley parts breakdown

 

2. The user interface skin begins to break down and cracks. The cracks sometimes prevent you from pressing the button switch and either applying power or starting the dryer. If yours is already doing this but is still functional, I’ve seen people use clear shipping tape applied carefully to prevent wrinkles over the bad parts. It works as long as the button switches are affected. The other route is a full replacement. The UI is #9 in the breakdown below: 

User interface parts breakdown

 

Looks like another trip down DIY appliance repair discovery lane is rapidly coming to an end for today. There will be more, so don’t despair. As always, we hope our series designed to help out our fellow DIYers is working for you. And don’t forget, you can always book an appointment with Neli to get the answers you need for those appliance repair issues that always come up at the worst possible time!  

Till next time.  

Thomas @ Neli 


DIY Appliance Repair Series | Whirlpool WFE320M0JS | Error Codes

WFE320M0JS Pic

The Whirlpool WFE320M0JS range also comes in an induction version by JennAir, as you probably know. But today’s dive into the world of DIY appliance repair deals with the Whirlpool electric non-induction freestanding version. 

Welcome to another edition of Neli’s DIY Appliance Repair Series, where we’re dealing with a typical range with some sought after features we enjoy. 

It has the Keep Warm setting, and closed-door broiling that most of us find convenient. But although it’s not loaded with a slew of features, the range is dependable and rarely gives you problems. 

Just in case it does, you’ll have this post to help guide you through many of the problems you might encounter. If you run into something that’s a little over your head, be sure to book an appointment with us, and we’ll help you through. 

If you’re an experienced DIYer, you shouldn’t have any problem with this range. It’s straightforward, with no gimmicks or gotchas. Ok, so on to the error codes…

 

 

Failure - Display Codes

F1E0 Codes

NOTE: If the range error code begins with F1, replace the control. 

If it begins with an F2, replace the touchpad membrane. 

 

 

  1. Press CANCEL>CANCEL>START to enter the Diagnostics Mode and verify the error code.
  2. If an FI error code is displayed, unplug range or disconnect power. Replace the oven control and then go to Step 4.
  3. If an F2 error code is displayed, unplug range or disconnect power. Replace the user interface (keypad membrane) and then go to Step 4.
  4. Replace all parts and panels before operating.
  5. Plug in range or reconnect power.
  6. Verify operation is normal. Go to the Diagnostics Mode and scroll to the Faults display to clear faults.

 

F3E0 Codes

  1. Press CANCEL>CANCEL>START to enter the Diagnostics Mode. At the first screen, verify the main oven sensor temperature readout. If available, verify the warming drawer sensor temperature readout.
  2. Continue in the Diagnostic Mode to verify the error code.
  3. If an F3E0 error code is displayed and the main oven sensor temperature reading is near room temperature, unplug range or disconnect power. Replace the main oven sensor, as a failure at high temperature may be the cause of the fault. Then go to Step 9. If the sensor does not read room temperature, go to Step 5.

 

  1. If an F3E2 error code is displayed and the warming drawer sensor temperature reading is near room temperature, unplug range or disconnect power. Replace the warming drawer sensor, as a failure at high temperature may be the cause of the fault. Then go to Step 9. If the sensor does not read room temperature, go to Step 5.
  2. Check all sensor connections on the harness and board.
  3. Disconnect sensor from the harness.
  4. Measure the oven sensor resistance (between connector pins). It should read between 1,000 Q and 1,200 Q. Measure the resistance from the sensor connector pins to the sensor casing for a possible short. If the resistance measurement is out of range, or if a short is found, replace the sensor.
  5. Inspect the wire and connectors from the control to the sensor. If any damage is noted, replace the harness.
  6. Replace all parts and panels before operating.
  7. Plug in range or reconnect power.
  8. Verify operation is normal for longer than 1 minute. Go to the Diagnostics Mode and scroll to the Faults display to clear faults.

 

 

F5E0 Codes

 

  1. Press CANCEL>CANCEL>START to enter the Diagnostics Mode and verify the error code.
  2. Press the CANCEL/OFF key. Press CANCEL>CANCEL>START to re-enter the Diagnostics Mode. With “TEST ON" displayed, open the oven door and fully engage the door switch. If the display does not change from “Ul“ to “UO,“ go to Step 4. If the display does change, go to Step 3.
  3. Inspect door and frame for warping or misalignment keeping the door from fully engaging the door switch. Make any necessary repairs, then go to Step 7.
  4. Unplug range or disconnect power.
  5. Verify the actuating rod connection from the front frame to the door switch.
  6. If there is damage to wires or connectors, replace the harness. If there is no damage to wires or connectors, replace the door switch.
  7. Replace all parts and panels before operating.
  8. Plug in range or reconnect power.
  9. Press CANCEL/OFF key, select and start the SELF-CLEAN function. Observe for at least 1 minute to ensure that operation is normal.
  10.  Go to the Diagnostics Mode and scroll to the Faults display to clear faults.

 

F5E1 Codes

 

  1. Press CANCEL>CANCEL>START to enter the Diagnostics Mode and verify the error code.
  2. Press the CANCEL/OFF key. Press CANCEL>CANCEL>START to re-enter the Diagnostics Mode. With "TEST ON" displayed, press the SELF CLEAN or PRECISE CLEAN key to run the lock motor.
  1. If the lock icon remains lit after 8-10 seconds, verify that the door is locked. If the door is not locked, press the SELF CLEAN or PRECISE CLEAN key a second time. When the lock icon turns off, go to Step 3.
  2. If the lock icon is flashing, pull on the oven door handle every 4-5 seconds to check if the door is locked. The flashing will stop after 45 seconds with the door unlocked.
  1. Unplug range or disconnect power.
  2. Verify the wires and connectors between the latch assembly and control are seated properly. If the lock icon stayed lit in Step 2a, go to Step 7. If the door is latched in Step 2b, go to Step 5.
  3. If the door is latched in Step 2b, check for continuity across the door latch switch with the switch depressed. If the switch measures open, replace the latch motor assembly. Go to Step 7.
  4. If the door did not lock in Step 2b, check for continuity from P5-3 to P6-3. If the circuit is open or if the resistance of the latch motor is not between 500 Q and 3,000 Q, replace the motor latch assembly.
  5. Verify the actuating rod connection between the latch and latch motor.
  6. Replace all parts and panels before operating.
  7. Plug in range or reconnect power.
  8. Press CANCEL/OFF key. Select and start the SELF-CLEAN or PRECISE CLEAN function. Observe for at least 1 minute to ensure that operation is normal.
  9. Press CANCEL>CANCEL>START to enter the Diagnostics Mode and scroll to the Faults display to clear faults.

 

 

F6E1 Codes

  1. Press CANCEL>CANCEL>START to enter the Diagnostics Mode and verify the error code.
  2. Unplug range or disconnect power.
  3. Replace control.
  4. Replace all parts and panels before operating.
  5. Plug in range or reconnect power.
  6. Verify operation is normal.

 

 

F9E0 CodesVerify failure by displaying diagnostics mode screen (see "Diagnostics Mode for Maxwell Control" section). Press the TEMP/TIME "+" or keypads or the Number 3 or 6 keypads, depending on the model, until "Faults" is displayed. Press START to verify codes. If failure displayed does match, then continue.

  1. Unplug range or disconnect power.
  2. Check wires and connectors between control board (P6) and power cord.
  3. Check that the L1-L2-N wiring (pigtail) from the wall outlet is correctly connected to the range. Have a qualified electrician verify that the house wiring is wired properly between the circuit breaker panel and the wall outlet.
  4. Verify wires and connectors between the Maxwell connector P6 and the power cord.
  5. Replace all parts and panels before operating.
  6. Plug in range or reconnect power.
  7. Press CANCEL/OFF key, program and start the Clean mode, and observe for 1 minute to ensure that operation is normal.
  8. Verify operation is normal. Go to diagnostics screen and verify that there are no fault codes.
  9. Press DELAY START to clear the fault code.

 

 

There is a lot of information here, and I hope it gives some guidance to help you troubleshoot and repair your range quickly. But as you know, you can book an appointment with Neli and help you over any sticky points.


DYI Appliance Repair Series | WTW4850HW Whirlpool Top Load Washer | Error Codes

WTW4850HWThis machine is in countless homes and nobody really has a major problem with them. At least that’s what I’ve seen over the years. 

But I think the reason you’re reading this is that you do have an issue with your machine. Don’t worry, it’s not a big deal that we can’t overcome in today’s post. 

Welcome to another edition of Neli’s DIY Appliance Repair Series. I’m going to go off script a little and talk about a few issues I’ve seen with this model, the Whirlpool WTW4850HW top load washer, and then cover some of the more common error codes. 

Excessive Vibration

Oh yes, this is a common complaint, but for a DIYer like yourself, the solution might surprise you. You might be thinking there’s a major mechanical issue that will force you to replace the machine.

I won’t lie to you. That could be the case, but before you condemn the machine, let’s take a closer look at the causes of excessive vibration. 

Here’s a list of common solutions: 

  1. The bottom feet may not be in contact with the floor, and locked in place. 
  2. Your washer may not be level. The idea here is to have equal weight on each of the four feet. If the floor sags or is uneven, you can use a minimum ¾” thick sheet of plywood (NOT pressboard) under the machine to help reduce the sound and vibration. 
  3. Unbalanced load. When loading the machine, use the clock method and place loose heaps in the basket, starting at 12 o’clock, then 6 o’clock, then 3, and finally 9. 

This will help start the machine with a balanced load, but whatever you do, never overload the machine. You’re inviting problems if the load becomes too heavy. The absolute limit for clothes in the washer is the top of the silver stainless-steel basket rim. 

Also, many people feel the water level is too low. The HE process does not require the clothes to be submersed, and the control adds the necessary amount of water based on the load size. If you add water to the machine manually, you will cause the clothes to miss the agitator during the wash cycle and create poor wash performance.  

The solutions here are relatively simple, and I believe most of you know them. However, other not-so-easy solutions require some thought and elbow grease. I won’t go into all the nuts and bolts of curing a vibration issue because they can get quite involved and beyond the scope of this post. 

Suffice it to say that if you still have vibration issues, suspect the tub bearing on the gearcase, the basket hub, or the suspension rods, and in rare instances, the control, in that order. The control adjusts the spin speed slightly during operation based on the basket speed sensor readings. The sensor is part of the shift actuator. 

If the bearing is starting to wear out, the first sign is the basket speed isn’t consistent and the control tries to keep the speed where it belongs. Any time the basket drags, the inrush of current to the motor causes the basket speed to falter, creating a sudden movement that allows the basket to shift to one side. 

Depending on the speed when this happens, vibration occurs and is exacerbated by the weight and balance of the load. 

Remember, if you need help troubleshooting a vibration problem, feel free to reach out to Neli, and we’ll walk you through the problem and the solution. 

Common Error Codes

Here the more common error codes you’ll find in these washers. I’ve included only those you’re likely to see more than the others. 

Use the following procedure to access diagnostics:

Activating Diagnostic Test Modes

Activating Diagnostic Test Modes II

For the error code access, turn the selector dial until the status LEDs show the “Done” light ON, then press START to enter the error code display mode. 

To view the last four codes, turn the dial CLOCKWISE to view each code in the order of most recent to the oldest. Any error codes clears automatically after 10 error-free cycles in a row. 

To clear existing error codes from memory, turn the dial until all the LEDs are flashing on and off. Press the START button for 3 seconds to clear the codes and exit the code display mode. 

All fault/error codes have an F# and an E#. The F# indicates the suspect System/Category and the E# indicates the suspect Component system.

Error Code List

Error Codes I

Error Codes II

Error Codes III

Error Codes IV

Error Codes V

 

This list will come in handy when you need it the most, but even better, you can use the tech sheet included with your machine. It’s usually under the control panel on top of the machine. If it’s missing, as they sometimes are, you can always refer to this list. 

I know how it is when you’re not comfortable with something new, but I can tell you that these machines are dependable and well-built. If you treat it like a machine and take care of it, there’s no reason to worry. 

If you think because it’s a machine it should always work, you will be disappointed. So, please, treat it right, and you’ll get your money’s worth. As always, if you need help with your machine, Neli is here to help. Just book an appointment, and we’ll walk you through the problem and get you back running. 

We’ll see you again soon for the next edition of Neli’s DIY Appliance Repair Series!

 


DIY Appliance Repair Series | IKEA IGL730CS0 Gas Range | Error Codes

IKEA IGL730CS0The IKEA IGL730C doesn’t seem to get a lot of fanfare, but I think it should. It’s a solid range that has all the features, and it’s dependable. 

But like you’ve heard me say before, all things break eventually. One thing to remember about gas ranges is this: “A clean machine is a happy machine!” 

I know it sounds silly, and it’s supposed to be so you remember to keep things clean and I promise you’ll see much better performance. 

So, enough about stuff you already know or should know, right? 

Let’s take a look at stuff you might not know…yet. Error codes, that is. And as always, if you want to know even more, set up an appointment and we’ll walk you through the problem and how to fix it. 

This is a Whirlpool made slide-in range with some great features, but along with features comes the occasional issue. But guess what? The vast majority of them are caused directly by built-up food and grease. 

If the oven or cooktop won’t light, check the ignitors and the burner heads on the cooktop. Clean them and try again. Maybe the oven won’t light within 55 seconds? Check the ignitor. Easy things to check for that could save the holiday dinner. 

But if you’re a typical DIYer, you have a technical mind and want to know more about the workings of your range. I don’t blame you. That’s why today’s edition of the DIY Appliance Repair series dives into the error codes for the IGL730C so you’re more prepared for whatever comes along. Ready? Here goes…

IGL730CS0 Gas Range Error Codes

Enter the Diagnostics Mode by pressing CANCEL>CANCEL>START within 5 seconds. Cancel this mode by pressing CANCEL at any time. 

Press the number “3” or “6” keys to advance to the “FAULTS” screen.

 

F1E0 - EEPROM Communication Error

The main control is locked up due to an unexpected communication event. This is often corrected by cycling power. 

  1. Cycle power to the range (wait 30 seconds before reapplying power). If the error code reappears, go to Step 2. If the error code does not reappear after 120 seconds, go to Step 6.
  2. Unplug range or disconnect power.
  3. Replace main control board.
  4. Replace all parts and panels before operating.
  5. Plug in range or reconnect power.
  6. Verify operation is normal. Enter the diagnostic mode to view the "Faults” screen. Press START TIME or DELAY START to clear each Fault code(s).

F2E0 - Keypad Disconnected

The main control no longer sees the keypad.

  1. Unplug range or disconnect power.
  2. Inspect keypad connection to main control (connector P12). If connection is loose/unplugged, reconnect.
  3. Replace all parts and panels before operating.
  4. Plug in range or reconnect power. Allow 60 seconds for main control to identify the keypad. If the error code reappears, go to Step 5. If the error code does not reappear, go to Step 9.
  5. Unplug range or disconnect power. Inspect keypad connector, keypad cable, and main control connector P12 for signs of damage (cracked locking tab, bent pins, etc.). If damage is found, go to Step 8.
  6. Replace all parts and panels before operating.
  7. Plug in range or reconnect power. Allow 60 seconds for main control to identify the keypad. If the error code reappears, go to Step 8. If the error code does not reappear, go to Step 9.
  8. Replace components in the following order of likelihood of failure:
  1. Keypad cable
  2. Keypad
  3. Main control
  4. Replace all parts and panels before operating.
  5. Plug in range or reconnect power
  6. Verify operation is normal. Enter the diagnostic mode to view the “Faults” screen. Press START TIME or DELAY START to clear each Fault code(s).

F2E1 - Stuck Keypad 

A keypad has been pressed for an extended period of time. This could be the result of the user pressing a keypad for too long.

  1. Disconnect power to the range (wait 30 seconds before reapplying power). If the error code reappears, go to Step 2. If the error code does not reappear after 120 seconds, go to Step 6.
  2. Unplug range or disconnect power.
  3. Replace the keypad.
  4. Replace all parts and panels before operating.
  5. Plug in range or reconnect power
  6. Verify operation is normal. Enter the diagnostic mode to view the “Faults” screen. Press START TIME or DELAY START to clear each Fault code(s).

F3E0 - Main Oven Sensor Open or Shorted

Main oven temperature reading greater than 995°F (535°C) or less than 0°F (-18°C).

Oven Temp Control Strip Circuit

  1. Unplug range or disconnect power.
  2. Inspect control board connector P10 for a backed out terminal or loose connection. If found, reconnect or replace the harness and go to Step 10. If not, go to Step 3.
  3. Disconnect control board connector P10. Measure resistance across P10-3 and P10-4. At room temperature, the thermal sensor should read between 1000Q and 1200Q . Reconnect P10. If test results are good, go to Step 4. If test results are not correct, go to Step 9.
  4. Replace all parts and panels before operating.
  5. Plug in range or reconnect power
  6. Enter a cook function (i.e., Bake). If the error code doesn’t reappear after 20 seconds, go to Step 13. If the error code reappears, go to Step 7.
  7. Unplug range or disconnect power.
  8. Replace main control and go to Step 10.
  9. Inspect connection at main oven thermal sensor. Disconnect and measure resistance across thermal sensor terminals. At room temperature, the thermal sensor should read between 1000Q and 1200Q . If resistance is measured out of range, replace the thermal sensor. If resistance is measured within range, replace the harness.
  10. Replace all parts and panels before operating.
  11. Plug in range or reconnect power
  12. Enter a cook function (i.e., Bake) and verify the error code doesn’t  reappear after 20 seconds.
  13. Verify operation is normal. Enter the diagnostic mode to view the “Faults” screen. Press START TIME or DELAY START to clear each Fault code(s).

F3E2 - Drawer Sensor Open or Shorted

Drawer temperature reading greater than 995°F (535°C) or less than 0°F (-18°C).

Drawer Temp Sensor Strip Circuit

  1. Unplug range or disconnect power.
  2. Inspect control board connector P10 for a backed out terminal or loose connection. If found, reconnect or replace harness and go to Step 10. If not, go to Step 3.
  3. Disconnect control board connector P10. Measure resistance across P10-1 and P10-2. At room temperature, the thermal sensor should read between 1000Q and 1200Q . Reconnect P10. If test results are good, go to Step 4. If test results are not correct, go to Step 9.
  4. Replace all parts and panels before operating.
  5. Plug in range or reconnect power
  6. Enter a cook function (i.e., Bake). If the error code doesn’t reappear after 20 seconds, go to Step 13. If the error code reappears, go to Step 7.
  7. Unplug range or disconnect power.
  8. Replace main control and go to Step 10.
  9. Inspect connection at drawer thermal sensor. Disconnect and measure resistance across thermal sensor terminals. At room temperature, the thermal sensor should read between 1000Q and 1200Q . If resistance is measured out of range, replace the thermal sensor. If resistance is measured within range, replace the harness.
  10. Replace all parts and panels before operating.
  11. Plug in range or reconnect power
  12. Enter a cook function (i.e., Bake) and verify the error code doesn’t reappear after 20 seconds.
  13. Verify operation is normal. Enter the diagnostic mode to view the “Faults” screen. Press START TIME or DELAY START to clear each Fault code(s).

F6E1 - Over Temp

Oven temperature is greater than 601 °F (316°C).

The affected oven will be locked out until the control detects an oven temperature less than 601 °F (316°C).

  1. Enter Diagnostics Mode by pressing

CANCEL>CANCEL>START within 5 seconds. Oven temperature is displayed on the screen. Manually check the oven for heat.

Oven Temp Troubleshooting Chart

  1. Unplug range or disconnect power. Inspect control board connector P10 for a backed out terminal or loose connection. If found, reconnect or replace the harness and go to Step 5. If not, go to Step 3.
  2. Disconnect control board connector P10. Measure resistance across P10-3 and P10-4 (main oven) and P10-1 and P10-2 (drawer). At room temperature, the thermal sensor should read between 1000Q and 1200Q . Reconnect P10. If test results are good, replace the control board, and go to Step 5. If results are not correct, go to Step 4.
  3. Disconnect the oven sensor from the wiring harness and measure resistance across the sensor terminals. Resistance reading should be between 1000Q and 1200Q. If test results are good, replace the wiring harness between the sensor and the control board, go to Step 5. If test results are not correct, replace the sensor and go to Step 5.
  4. Replace all parts and panels before operating.
  5. Plug in range or reconnect power.
  6. Verify operation is normal. Enter the diagnostic mode to view the “Faults” screen. Press START TIME or DELAY START to clear each Fault code(s).

F8E0 - Cooling Fan Speed Too Low

Fan speed below 500 rpm, either because the fan is spinning too slowly or because there is a problem with the Hall Effect sensor.

  1. Unplug range or disconnect power.
  2. Pull the range forward and remove the top access cover.
  3. Verify there are no obstructions in the blower. If there is an obstruction, remove it and go to Step 6. If no obstructions, go to Step 4.
  4. Disconnect control board connector P5 and check the fan motor for 105Q resistance between P5-1 and P6-3. If the motor test is not good, replace the motor and go to Step 6. If the motor tests good, go to Step 5.
  5. Check the Hall Sensor by removing the control board P7 connector and testing for 5 VDC between P7-7 and P7-1.
    If the test is good, go to Step 6.
    If test results are not correct, replace the Hall Sensor.
  6. Replace all parts and panels before operating.
  7. Plug in range or reconnect power.
  8. Start a cook cycle and check for proper operation.
  9. Enter the diagnostic mode to view the “Faults” screen. Press START TIME or DELAY START to clear each Fault code(s).

F8E2 - Cooling Fan Speed Too High

Fan speed above 5,000 rpm, either because the fan is spinning too quickly or because there is a problem with the Hall Effect sensor.

  1. Unplug range or disconnect power.
  2. Pull the range forward and remove the top access cover.
  3. Disconnect control board connector P5 and check the fan motor for 105Q resistance between P5-1 and P6-3. If the motor test is not good, replace the motor and go to Step 5. If the motor tests good, go to Step 4.
  4. Check the Hall Sensor by removing the control board P7 connector and testing for 5 VDC between P7-7 and P7-1.
    If the test is good, go to Step 5.
    If test results are not correct, replace the Hall Sensor.
  5. Replace all parts and panels before operating.
  6. Plug in range or reconnect power.
  7. Start a self-clean cycle and check for proper operation.
  8. Enter the diagnostic mode to view the “Faults” screen. Press START TIME or DELAY START to clear each Fault code(s).

F9E0 - Miswired

Product is miswired.

  1. Unplug range or disconnect power.
  2. Check wires and connectors between the main control (P6) and power cord.
  3. Check that the L1-L2-N wiring (pigtail) from the power outlet is correctly connected to the range terminal block.
  4. Replace all parts and panels before operating.
  5. Plug in range or reconnect power.
  6. Start a self-clean cycle and observe for 1 minute to ensure that operation is normal. Enter the diagnostic mode to view the “Faults” screen. Press START TIME or DELAY START to clear each Fault code(s).

This completes yet another edition in the Neli DIY Appliance Repair Series. We hope you had a good read and remember to reach out if you need our assistance. 

 


JennAir JJW2430DS Series | DIY Appliance Repair Series

JennAir JJW2430DS Series | Single Wall Oven Error Codes

 

Picture of JennAir Single Wall Oven JJW2430DSI’ll bet you’re glad to be back for another rendition of the famous Neli DIY Appliance Repair Series! This time we’re looking at the JennAir JJW2430DS single wall oven error codes.

Ever since the early days of JennAir, they’ve been considered a high-end appliance. There is good reason for that because their reputation for designing unique features into their products still holds true to this day. One example is the JennAir range with downdraft. Several manufacturers tried to design their version, but nothing quite like JennAir made it very far.

That said, just know that you have a well-respected appliance on your hands, and I think I know the reason you’re reading this today. It’s broke! Well, there goes all my praise out the window! Seriously, like any other appliance, there comes a day when something goes wrong.

Some of the errors are easily fixed with a simple on and off with the circuit breaker. Others may require a calibration (touch control, for example). Still others leave you no choice but to replace parts. If you’re a DIYer, maybe this is right up your alley.

Error Codes

Below are instructions about how to enter the diagnostics mode. CAUTION: If you’re not sure of your ability to fully understand this or other techniques listed here, please stop and set up an appointment with us. We can walk you through everything.

As a note about diagnostics, remember you can also find the model and serial numbers. Trust me, this knowledge will come in handy someday, especially after the existing sticker wears away and you can’t read it.

Before entering Diagnostics:

  • Unplug oven or disconnect power before performing the following checks:
  • A potential cause of a control not functioning is corrosion on connections. Observe connections and check for continuity with an ohmmeter.
  • All tests/checks should be made with a VOM or DVM having a sensitivity of 20,000Q per volt DC or greater.
  • Check all connections before replacing components, looking for broken or loose wires, failed terminals, or wires not pressed into connectors far enough. Damaged harness must be entirely replaced. Do not rework a harness.
  • Resistance checks must be made with power cord unplugged from outlet and with wiring harness or connectors disconnected.
  • If the oven does not heat, there may be a problem with connections to the power supply. Check the connection to L2.

IMPORTANT: Do not replace the control if there is no evidence of any failure.

To Enter Diagnostics Mode:

Before proceeding with any corrective action, perform the following steps to enter the Diagnostics Mode:

  1. Enter Diagnostics Mode by pressing the same three keypads three times in a row.

Single Ovens: Press KITCHEN TIMER>TOOLS>SELF CLEAN (repeat two more times)

Double Ovens: Press UPPER OVEN>LOWER OVEN>LOWER LIGHT (repeat two more times)

NOTE: You do not need to wait for any audible or visual feedback from the control between keypad presses.

  1. If control does not enter Diagnostics, continue repeating the keypad sequence from Step 1. All the keypads will light up when the control enters Diagnostics.
  2. From the Diagnostic Menu, scroll to the desired selection using the touch screen:

Error Diagnostics: View and clear the failure history.

Component Activation: Manually activate each relay.

Sensors & Switches: View the traditional oven cavity temperatures and door/latch switch status.

System Information: View the model number, serial number, and software versions.

Exit Diagnostics

*Here’s a tip to troubleshoot a blank display. Most of the time a blank display is caused by a blown thermal fuse, located behind the control panel/user interface. It’s enclosed in a protective sleeve. Remove the sleeve and check for continuity of the fuse. Replace if the fuse reads open.

If the display still comes up blank after replacing the fuse, you might be looking at replacing the control panel. Remember to always cycle power and recheck before condemning the board. You can go into more extensive troubleshooting, but you will need to reference the Tech Sheet included with your oven.

It’s usually located in the control panel area and has all the information you need to properly troubleshoot. But for this type of troubleshooting, it’s best to have pinpoint (skinny) meter leads for checking voltage and continuity in tight places.

Ok, onto the error codes…

F1E0 – Oven user interface failure

F1E1 – Internal Oven Appliance Manager Error (For single ovens, replace the appliance manager. For double ovens, replace BOTH appliance managers).

F2E0 – Keypad disconnected

F2E1 – Stuck or shorted key on the keypad

F3E0 – Main oven temperature sensor open or shorted

F3E1 – Bottom oven sensor open or shorted

F3E3 – Meat probe connector jack or probe shorted

F5E0 – Upper or main oven door and latch switch do not agree

F5E3 – Lower oven door and latch switch do not agree

F5E1 – Upper or main oven door latch not operating

F5E4 – Lower oven door latch not operating

F6E1 - Upper or main oven over temperature alarm

F6E3 – Lower oven over temperature alarm

F6E0 – Oven user interface lost communication

F6E4 – Appliance manager status mismatch

F6E6 – Upper or main oven appliance manager lost communication

F6E9 – Lower oven appliance manager lost communication

F9E0 – Product not wired correctly

This concludes today’s look at the error codes for the JennAir JJW2430DS wall oven. Remember, if you feel the least bit worried about tackling this kind of appliance, please book an appointment with us instead. We’ll take that worry off your shoulders and help you troubleshoot and get to the answer.