Chat when you want
You can chat with customers anytime, day or night, 365 days a year. Your hours are always up to you, so it never interferes with the important things in your life.
Earn while you chat
Earn money just by telling them what you know. When you chat and remote in with customers, your hard-earned experience will gain you the rewards you deserve.
Who can be a Neli Technician?
We contract appliance techs, plumbers, HVAC techs, and electricians based in the United States only. Neli technicians are fluent in English, certified, experienced, and self-motivated. They are as highly skilled in their tradecraft as they are with their customer interactions. If you like to be challenged and learn new techniques*, submit your resume today!
*Neli does not provide appliance/machine training
It is easy to get started
Sign up online
To become a Neli virtual technician, upload your resume and certifications on the Become A Technician page. A representative will contact you within 2 business days. Upon submitting your resume you will be provided a link so you can check the status of your application.
What we’re looking for
Certifications vary by trade, so we will review your certifications and let you know what’s needed for your area of expertise.
We provide you the tools
We provide you the technical tools through our online portal to help you earn more, and if you don’t have a personal computer, we can connect you to one.
Tech for you
You are in control
You’re in control with Neli. The technology is designed with you in mind, with features that allow you to see the customer’s problem, in real time, so you can resolve it more quickly and earn more.
Using your own device*, applying your experience and expertise with our unique online tools and processes, you will resolve customer issues on your schedule. The more problems you resolve, the more you make!
*PC, laptop, tablet, smart phone …
How it works
Neli will provide you with complete training to maximize your time spent. The training is as flexible as the work hours! You can view recorded training sessions or contact us to schedule live training sessions.
Log in to your Dashboard and view all your appointments. When it’s time, just hop online, connect with your customers virtually, assist them in diagnosing and resolving the problem.
As quickly as the customer’s problem is satisfactorily resolved, you are paid electronically and onto the next appointment. Work as many or as few hours as your schedule permits!
Track your earnings
After each appointment, you’ll see exactly how much you earned and view comprehensive summaries of your day’s total. You’ll know what you’re taking home and when you hit your goals.
Earn More
Feedback for Success
Use the rating section to hear what people love about their experience with you and find out why customers give ratings so you can decide how to adjust accordingly.
Become a Neli Virtual Technician
Sign up today and you’ll be making great money in no time. Simply upload your resume and any certifications you have earned. Our hiring specialist will contact you to discuss your expertise, our online training, and the device you will be using to chat with customers. It is that easy.